Fight for your consumer rights

You undoubtedly expect life’s daily routine to run smoothly, but sometimes dealing with other people, commercial businesses and public organisations doesn’t go to plan. If so, then don’t suffer on your own; you have consumer rights that are there to support you, which means taking legal advice can often help resolve issues whenever you feel badly done to.

If you’re currently feeling hard done by after some encounter with another person or organisation, then you may need to read our website (or get some QualitySolicitors’ Free First Advice) to see if your consumer rights have been infringed.

Consumer rights exist (often under the umbrella term; ‘public law) to help prevent people and organisations in power from misusing their position in unfair or discriminatory ways.

Naturally consumer rights – and sticking up for the rights of individuals – are a very important part of law, which is why you’ll find more specific information to help you if you’ve experienced the following; ‘community care issues’, ‘consumer issues relating to goods and services’, ‘data protection’, ‘freedom of information’, ‘human rights and discrimination’ and 'professional negligence'.

You’re not alone, because we welcome thousands of visitors to the QualitySolicitors website each week who read through our consumer rights pages.

We just hope you know that, when you’re ready to get face-to-face legal advice, we have a whole network of consumer rights solicitors to help you.  You can talk a legal worry through for free by contacting QualitySolicitors and clarifying which aspects of the law are relevant to your situation by using our Free First Advice service in the first instance. 

After that, why not arrange an Ask the Legal Expert introductory face-to-face consultation with a solicitor at one of our law firms for only £99.

 

The QualitySolicitors Small Claims Service

If you have a personal or business dispute that has a money value of anything up to £10,000 then the QualitySolicitors Small Claims Service can help you.

For a fixed fee of only £99 we’ll provide face-to-face legal advice, specific help with how the law applies to your situation, and expert insight to clarify the next steps you can take to achieve a fair resolution.Find out more

Are you just researching “consumer rights” issues at this time?

If so, we can certainly help you because legal services relating to consumer rights are a speciality of QualitySolicitors law firms.

What are Consumer rights?

As individuals we are entitled to certain consumer rights that are sometimes grouped together under the term ‘public law’.

During our daily routine we often deal with individuals, private companies and public organisations and, if you ever feel like you need advice about these dealings, or if you encounter any unreasonable or unfair treatment, then your consumer rights may have been breached.

If that happens, then often the best course of action is to take legal advice to redress any legal infringement.

Consumer rights (and public law in general) can cover legal issues that arise when you purchase goods or services from someone, complaints that relate to data protection or freedom of information, and ‘human rights matters’ of discrimination, immigration, criminal law and citizenship.

We have specific information on:

Community care issuesconsumer issues relating to goods and servicesdata protectionfreedom of informationhuman rights and discrimination and professional negligence.

Expert consumer rights advice is available when you need it

Consumer rights law can be wide ranging and complex in places, and you may feel that to start with you simply want to talk to someone to see if you have a genuine consumer rights issue. That’s why you can contact the QualitySolicitors network for Free First Advice before you make the decision to take things further.

In fact we make five major promises to our customers; from Free First Advice to upfront price quotes.

Most people who contact us take advantage of our Free First Advice. After that you’ll have a better idea of the legal processes that will be involved with your own consumer rights issue, and if you’d like to proceed after that you may decide to use our exclusive Ask the Legal Expert service; an introductory face-to-face meeting with a lawyer at a QualitySolicitors law firm for just £99.

As you can see, every law firm in the QualitySolicitors network really does try to provide the very best in customer service.

Over 200 locations

We're a countrywide network of law firms with all the expert resources needed to provide specialist legal advice on a local basis for individuals and businesses alike.

Direct lawyer contact

We're friendly and approachable which is why, as a QualitySolicitors customer, you'll always be given the direct phone number and direct email address of your lawyer.

Free First Advice

Want a chat with a legal representative to find out how one of our lawyers can help? Our Free First Advice can clarify your issues and suggest next steps; for free!

No hidden costs

Nobody likes surprises on their bills, so we take the time to tell you upfront exactly what each stage of our work will cost...before we do the work, not after.

Same-day response

If you decide to contact your lawyer, it's usually because you need a quick answer. That's why we always do our best to return your call on the same day you contact us.

Free First Advice

Call QualitySolicitors on 01904 655442 or request a free call-back using our Enquiry Form to get Free First Advice.

Speaking to a friendly legal assistant over the phone can clarify exactly what you’re aiming to achieve, and precisely how we can help you achieve a positive resolution.

So get in touch now; there’s no risk, no charge, and no obligation. Find out more.

Ask the Legal Expert

After your Free First Advice, you might wish to take advantage of our Ask the Legal Expert service, which is a face-to-face meeting with one of our lawyers to discuss your circumstances in much more detail.

Ask the Legal Expert’ is a reassuring face-to-face meeting with a lawyer who will give you legal advice on your situation for only £99.

This session is designed to answer any questions, clarify your rights and give expert guidance.