We have been advised by some members of the public that they have received fraudulent emails from scammers purporting to be acting on behalf of QualitySolicitors Davisons.
These emails will often contain a very brief message and ask the recepient to open a separate attachment, which may contain malicious software or a virus. You should not open any attachment until you are first satisfied that the email was sent from us.
Many of these fraudulent emails have copied our email signature but may have changed some details, such as the contact phone number.
How do I spot a fraudulent email?
- Check the sender’s email address. Emails sent from staff at our offices will always end with the domain name ‘@qsdavisons.com’. You should be wary of any email purporting to be from QualitySolicitors Davisons but being sent from an email account with a different domain name (e.g. @gmail.com, @hotmail.co.uk or a different business name).
- The email may contain limited information (e.g. no reference number) and may ask you to open an attachment with very little explanation.
- Check the signature and the name of the person who has sent the email. If the name or their contact details look suspicious then you should contact us to verify first.
- Be especially wary of any requests to transfer or redirect money. If you are a current client of the firm, please be aware that our bank account details will never change midway through a transaction. If you receive an email requesting to send money to a new bank account, please telephone your solicitor first to verify that the email is genuine.
What should I do if I think I have received a fraudulent email?
- If you are a client of the firm, telephone us to verify that the email was sent from us. Do not telephone us using any of the details contained on the suspicious email as these may have been altered. Contact us using the numbers found on our website or using the details from a previous email you know to be genuine.
- Do not reply to the email and do not open any attachments. You should delete the email as soon as possible.
- If you have opened an attachment to a suspicious email it is recommended that you run a virus scan on your device.
For more advice and guidance, visit the Solicitors Regulation Authority's page on scams. You can also report details of the scam email to Action Fraud.