I have always been interested in strategic development and growth and looking at the 'bigger picture' rather than fee earning and therefore I jumped at the chance when I was offered the opportunity to take on the role of Managing Director at QS AcklamBond. It was fantastic to come back to the firm where I started my legal career in the mid 1990s with a view to building upon and growing what is already a successful high street practice.
I found my first few months to be very exciting and fast moving and I am fortunate to be surrounded by a great team who have helped me make a lot of changes within a short period of time. I have always been a people person and one of the best aspects of my job is motivating people and helping them progress. It is especially rewarding when I see how passionate they are when they talk about our firm.
Every day is different and brings its own set of challenges and I would say the most difficult aspect of the job is managing change. I would say that communication is key to helping manage change and ensuring that everyone understands the ethos and direction of the firm. I also think that it is very important to invest time with people to ensure they understand the changes and to have clear reporting lines within a firm.
As part of my legal role, I deal with probate work, LPAs, wills and Court of Protection work. I am passionate about delivering a first class service to clients and guiding them through what is often a very emotive and difficult process.
It has now been two years since I took up my role and I am proud of what the firm has achieved in that time. I am looking forward to working with the team in 2019 in what will be a busy but rewarding year.