West Midlands QualitySolicitors Davisons has secured the national Law Society's law management quality mark, Lexcel

Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments, which gives assurance that a practice meets high client care and business management standards.

To gain and retain Lexcel accreditation, a practice must undergo a rigorous initial, then annual, application and assessment process. This includes conducting background checks and an on-site visit from an experienced, trained Lexcel assessor.

Samantha Ingram, Director at QualitySolicitors Davisons, said: “Whilst we are proud to have secured Lexcel, the main beneficiaries are our clients and staff. A lot of work has gone into making sure that we offer the best service possible across our 6 offices. This accreditation means that everything is done on a daily basis to increase service levels across all our areas of law. All our offices are run efficiently but always with our clients’ interests at heart. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates our commitment to client care and best practice.”

The scheme is a beacon of quality to clients and potential clients alike. The firm provides advice is many areas of law for both individuals and small businesses, offering Free Initial Assessment, a Clear Price Guarantee promise and Saturday openings.

Jonathan Smithers, President of the Law Society of England and Wales, said: Gaining and maintaining Lexcel is a considerable feat. There are many facets of being a Lexcel accredited law firm, including excellence in client care. A real commitment to customer service in today’s evermore competitive legal services market is vital.

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