At the beginning of the sale, we will send you some standard questionnaires to fill out, which ask a number of detailed questions about your property. Your buyer will probably ask more questions during the sale process as well: we call these “enquiries before contract”. Some of these will be legal questions raised by the lawyers; some may be practical matters which your buyer has asked to be raised.
Sellers can sometimes see these questions as an irritation, or feel they have to be guarded in their replies. It matters that you are honest, of course, but it’s also important to be as prompt, helpful, specific and positive as possible. It helps to remember that you are still selling your property and the deal is not yet done. Guarded, partial, delayed or unhelpful responses can make buyers nervous and more likely to pull out of the deal.
Your buyer already loves your property, of course, but people also buy from people. Your replies are an opportunity to speak “directly” to your buyer - and to reassure, calm nerves and help smooth your sale along.
And if you’re not sure how to put your replies in the best light - just pick up the phone. We can help with that too.