Client Feedback

Victoria Smith

Very helpful and understanding staff, when selling my Mam and dads house.

Testimonial by: Pamela Gibbons

QualitySolicitors John Donkin

I was very happy with the service provided by Victoria, she was very helpful and explained things very clearly, and was always willing to accept my phone calls and reply to emails efficiently. Victoria dealt with the purchase of my property very quickly and always kept me updated as the process proceeded.
I would would be pleased to recommend your firm to my family and friends.

Testimonial by: Stephanie Sharples

Victoria Smith

We used conveyancing services to sell a property and purchase a new build with Help to Buy. Victoria was very efficient and knowledgeable. We had awful communication issues with my buyers solicitors and Victoria was very proactive in chasing them up. There were also other issues with help to buy that she managed well to help avoid further delays. Victoria and her team emailed us regular updates and were very quick in returning our emails or calls if we had to speak to them. We are very happy with the service received and will definitely recommend the company to others.

Testimonial by: Naomi RookeServices provided: Conveyancing

QualitySolicitors John Donkin

Used this particular company on several occasions now. Expert advice with great relevance. Exceptional communications and all at a very fair price. Regardless of the reasons for requiring a Solicitor, all matters have been carried out swiftly, professionally and with empathy when required. Highly recommend.

Testimonial by: Paul

Hannah Shearsmith (nee York)

Excellent and timely service with lots of communication to inform us on progress made at each step. Highly recommend as all avenues were dealt with smoothly both in sale and purchase.
Covid meant that many parts of the house sale/purchase needed to be dealt with differently but Hannah and her team adapted and showed complete control of the process from start to finish.

Testimonial by: Emma Steele

Alexis Hunter

I received First Class service from Mrs Alexis Hunter helping me make a new Will .

She was very helpful explaining everything clearly and is a credit to your firm. I thank her

Testimonial by: Patricia Vest

Alexis Hunter

Everything was done quickly & professionally by polite & friendly staff. Overall, a very pleasant experience.

Testimonial by: Mrs Helen Sharkey

Victoria Smith

Having used John Donkin Solicitors previously and the service was excellent then automatically we used them again. We have been given excellent service from Victoria and the rest of staff again We would certainly recommend John Donkin Solicitors again.

Testimonial by: Cynthia Barr

Victoria Smith

Victoria has been nothing but helpful with my case and done everything she could to make it as smooth as possible and always keeping me updated.

Thanks Victoria !

Testimonial by: Blakey

Victoria Smith

Victoria has been fantastic at keeping us informed with all developments of our house sale. She has responded quickly to any questions or queries and worked hard to get the sale completed for us. Really appreciate all of her help. Thank you.

Testimonial by: Simone Duffy

Victoria Smith

We were so impressed with Victoria’s handling of the sale of our property, 22 Sheridan Green. We have worked with various lawyers around the world and found Victoria was the most thorough, highly focused on our priorities and extremely professional. We have moved to recommend Victoria to other people in Hong Kong currently having issues with property purchase in the U.K., and also to friends and family members. We will certainly look to work with her again on our U.K. property interests going forward.
Thanks,
Mark Smeaton.

Testimonial by: Mark James SMEATON

Victoria Smith

Sold my house threw Jon donkin solicitors and The service from Victoria and the rest of the team has been excellent. Always there straight away to answer any questions and give advise would highly recommend thankyou so much x

Testimonial by: Jacqueline francis

Gemma Brown

Gemma has been really good at keeping me updated with everything going on. The process took longer than I expected but not to a fault of ours and Gemma was really good at chasing it up and letting me know what was going on.

Testimonial by: Megan RileyServices provided: Property, Housing and property

Gemma Brown

We are absolutely delighted with the service provided by Gemma.
We came to John Donkin after being let down and receiving the worst level of customer service with a different solicitors. Since Gemma took over she has done everything she can to assist and make the experience as stress free as possible. The communication has been fantastic with the utmost professionalism and care.
We would 100% recommend and use again.
Thank you so much to Gemma and the team.

Testimonial by: Danielle Ritchie
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