Give us your feedback

As QualitySolicitors Knight Polson have been around for a while, we have an extensive base of satisfied clients. With this in mind, what better way for you to understand how we work then to hear it from just a few of the people who've witnessed it first hand! To offer your own feedback, please scroll to the bottom for the link.

We are always keen to hear what you think about us. Please share your feedback here.

Please be assured that the survey is completely confidential and can be completed anonymously if you wish. You do not have to enter your name, although we would like to use your comments for marketing purposes. For this reason we would encourage you to add your name or initials after your comments if you were especially pleased with the service. If you would prefer us not to use your comments on our marketing materials, please indicate this when adding your comments otherwise we will take this as your consent for us to do so.

Peter Booker

Peter Booker is the sort of solicitor that you hope you’ll find, yet so rarely do! He is professional, tenacious and customer-focused. Selling a house is often fraught with difficulty and stress, even more so when you are not in the same country, as was the case with us. We needed a solicitor who could lead us through the process and keep us informed of progress. Peter and his team did just that: they provided clear and regular communication, excellent documentation and a transparent fee structure. We are delighted with the excellent service we received from QualitySolicitors Knight Polson and are happy to recommend them to others.

Testimonial by: Lisa Strutt

QualitySolicitors Knight Polson

I am currently using QS Knight Polson’s services for the fourth time. I feel I have found ‘My Solicitors'

Testimonial by: C. Armanni

Carolyn Russell

Right from the start I felt we had made the right decision to engage you, as you explained every step of the way clearly and concisely leaving no room for doubt, and you making the effort to initially see us on a Saturday was much appreciated. It gave an additional level of comfort at a time where we were still quite raw with emotion . I found your communication to be timely and efficient, with no unnecessary messages racking up costs, yet you still showed genuine empathy with us.

Testimonial by: Mr H

Keith Fensome

We both felt the attention to detail, combined with the totally professional approach taken by Keith Fensome was excellent

Testimonial by: Anonymous

Jane McBride

I'm also grateful to you for the friendly and professional manner in which your firm has dealt with my late fathers estate, you've made things very easy for my sister and I.

Testimonial by: Anonymous

Richard Martin

We were extremely satisfied with Richard Martin’s efficiency and friendly work. It is a pleasure to know him.

Testimonial by: Criminal Client

Keith Fensome

Because of the excellent and comprehensive service we received, it has made it simple and stress free to navigate the probate process, especially with the added complication of there being no will.

Testimonial by: Anonymous

Jojar Singh

Service and communication from Jojar in my property transaction was excellent. Thank you for such super efficiency.

Testimonial by: Mrs P

Katherine Nicholson

Keeping me informed throughout process and advice on the next steps , really helpful to me as a first time buyer.

Testimonial by: Anonymous

Daniel Cottrell

Daniel provided sound pragmatic advice on a cost-effective basis that delivered a good outcome in the end.

Testimonial by: A private client Services provided: Dispute Resolution

Jojar Singh

Thank you for acting for my company against Barclays Bank plc and HSBC Bank plc in the mis-selling of various Interest Rate Hedging Product Agreements they sold to me between 2003 and 2006. The work you undertook in my files and the time you spent on meetings, sometimes outside of working hours to suit my needs, demonstrated the commitment to my case, which I really appreciated.

The final settlement you secured against Barclays Bank plc and HSBC Bank plc, well over a six figure sum, has made a substantial difference not only to my personal life but more importantly to my business. I admire your professionalism, conviction and your determination to secure the maximum settlement figure possible. Your passion and determination in this area of mis-selling, enabled me to get justice against the banks I had trusted and banked upon.

I am sure our relationship as solicitor and client will continue and I would be happy to recommend you, knowing your ability for getting great results for clients.

Testimonial by: Mr K

Keith Fensome

An excellent service given with understanding and kindness, thank you.

Testimonial by: Anonymous

QualitySolicitors Knight Polson

I would like to just say a massive thank you for everything today. You made me feel at ease today and you’ve done an amazing job, I can’t thank you enough. You’ve reassured me so much. Today was a very stressful day and it was made a lot easier by yourself.

Testimonial by: Anonymous

QualitySolicitors Knight Polson

They have supported me very well over the last few years I have used the company… I would describe Knight Polson as good, efficient and caring

Testimonial by: M. Cordon

Paul Butler

May I take this opportunity to personally thank you in your help, guidance and assistance in getting this Deputyship set in place for not only my father but for us as a family.

I will in the future be recommending your company to my friends and colleagues in any matters that they may too need assistance under similar circumstances.

Testimonial by: Anonymous
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Why QualitySolicitors?

QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.

We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.