This is offered free of charge, without obligation and in complete confidence. In most cases, it will take place over the phone, saving you a trip to our office. You can usually expect this free service to be a telephone call lasting around five minutes, although if yours is a more complicated issue then we’ll arrange a call-back with a specialist lawyer.

To get the most out of it, we’d recommend that you consider the following:

  • Have a notepad to hand with a list of key facts that you’d like to cover.
  • This is your opportunity to find out whether we can help you.
  • Ask about the costs involved. We promise no hidden fees so there’ll be no unexpected surprises at a later point. Ask about legal aid if you think that this is appropriate for you.

In some cases, the legal action you are planning to take won’t be in your best interest or the work involved may be likely to cost much more than the outcome will be worth to you. So by the end of the conversation, we will have confirmed whether we can help and will provide you with a list of options.

We’re here to help so if you’d like to talk to us, please call 0808 274 7557.