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Refunds on Weddings REFUSED due to LOCKDOWN?

The pandemic has had a huge impact on the wedding industry. Whilst the wedding venues have been unable to proceed with most weddings booked due to restrictions imposed by the Government, which has included a limit on the number of guests who can attend a function or full lockdown, it has been a devastating time for couples as they have been unable to have their big day as planned.

The situation has been made more distressing for couples who have been refused a refund of any advance payment or deposit paid for the hire of the Wedding Venue.

Our expert dispute resolution team are here to assist couples who are in this position. Shiri Sadiq, one of our litigation executives commented:

“Weddings which were scheduled but due to Government restrictions cannot take place as planned should allow the Hirer to be entitled to a full or partial refund. This includes any deposits described as ‘non-refundable’ or other advance payments.  There may be a deduction where costs are already incurred by the Wedding Venue or supplier."

By law, as the booking cannot take place the Contract is deemed to have been “frustrated”, whereby the Hirer should be entitled to a full refund, subject to some limited exceptions or deductions in the event if it was expressly stated by the wedding venue. 

There is no obligation on the Hirer to agree to a postponement or credit for the deposit paid, with some wedding venues offering to allow the deposit to be issued towards a future wedding booking for family or friends. 

How can Davisons Help?
We can help you claim a refund from the Venue, supplier or caterer.  We offer a fixed fee service to review your contractual documents, take instructions, provide advice, draft and send a letter of claim for a fixed fee of £300 plus VAT only.

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