Dispute Resolution Solicitors in Durham
Disputes are not pleasant. When two parties have a disagreement, it can often result in damaging behaviour and allegations. No one enjoys falling out but sadly, it happens. Our disputes solicitors in Durham work with you to find the best outcome - a resolution that avoids undue unpleasantness, unnecessary costs and prolonged anxiety and worry.
Experienced Legal Support for All Types of Disputes
Disputes can arise for any number of reasons. You may have a boundary dispute with your new neighbour; a disagreement with family members over the terms of a will or perhaps it is the quality of workmanship carried out on your property by a builder. Whatever the reason, you want to trust your solicitor to achieve the best possible result for you. With our disputes solicitors in Durham you will have access to some of the best lawyers in the UK.
Clear Advice on Costs and Strategy
Disputes are often seen as expensive and lengthy. At the outset, we advise you on what the costs may be of pursuing your matter. We promise to keep you updated on costs throughout so that there are no nasty surprises when your dispute is resolved. Our lawyers will negotiate on your behalf and try and resolve your disagreement as promptly as we can.
Mediation and Alternative Dispute Resolution
We may also be able to mediate with the other side. Mediation is a formal process which can often reach a speedier conclusion and may avoid taking matters to court. Your lawyer will discuss the best approach with you and you can then decide which approach is best for you.
Consumer issues - goods and services
As consumers, most of us buy goods and services from companies on a daily basis. And it’s right to expect these to reach an acceptable standard. When they do not, you have legal rights as a consumer to protect you.
Problems with goods and services can cover a wide range of issues from being sold faulty products to receiving a poor service from a builder. In some cases, you may be tricked into parting with cash by unscrupulous sales people or rogue traders. If you haven’t received the standard of product or service that you expected, you may be able to take legal action.
Our solicitors help consumers take action against unfair treatment when buying goods or services. We can help you make a complaint and, where appropriate, claim for compensation when things go wrong.
Our friendly solicitors are easy to talk to and will explain your rights in terms that are easy to understand.
Holiday disputes
If your holiday doesn’t go as planned and it is someone else’s fault, Our disputes solicitors in Durham can help you claim compensation or damages.
Holidays don't always turn out to be the relaxing break you've been looking forward to. Flight delays, lost luggage, poor quality or misrepresented accommodation, accidents and food poisoning can ruin a break. After the holiday, knowing if you have a claim, if a breach of contract has occurred, who should be held responsible and what steps you should take may seem as though it is more trouble than it is worth.
Our disputes solicitors ensure you complain effectively. We explain what procedures you need to follow. We ask lots of questions to make sure we understand all the facts - what was promised and what fell short of the required standard. We understand what you have done so far and plan with you what to do next. Your options will be explained, as will likely timescales and costs. Once we start work on your claim, we promise to keep in regular contact and to answer any questions you have promptly.
Housing disputes
Disputes can come in all forms, but when it concerns your home it can be an extra burden. The situation may make you feel unsafe or uncomfortable, or it can stop you using and enjoying your property like you’re entitled to. The property team are here to provide the support you need.
Our housing solicitors are experienced in resolving all types of residential disputes, whether arising from a disagreement with or complaint about a neighbour’s behaviour, conflict with a landlord about unfair rent increases or maintenance costs, or disunity with planning authorities about planned works or permissions. A number of issues can exist outside of this too, including discord over house share arrangements, leasehold disputes, boundary issues, denial of your right to buy a council home, or needing help to stay in your home if you’ve received an eviction or repossession notice, to name a few examples.
Our expert team will take the time to ensure you understand your rights and the options available to you, and will work with you throughout the process to have the matter resolved. We will always keep you informed if there is a change in your legal position and will only ever use plain English. We understand that, despite the disagreement, you will want to continue to live in your home. It is therefore important to us that disputes are managed with tact so as to not further inflame the situation. We will first try to resolve the matter outside of court through Alternative Dispute Resolution (ADR), but we can also represent your interests through First-tier Tribunal (Property Chamber) if needed.
Free Initial Assessment
We also offer Free initial assessment, which means that you can discuss your situation and options with us before deciding which approach is best for you. Once we know what your dispute is, our aim is a quick and successful resolution for you.