Testimonials

Did my previous Will and was a delight

I am pleased I was fortunate enough to find Yates & Co when I was looking for a solicitor to deal with probate following my late husband's death. I was given John Palmer, who guided me through the unhappy event. He was most helpful and I would highly recommend him to anyone in a similar situation.

We were very happy to use QualiitySolicitors Yates & Co for the sale of our property. In particular William Danvers who was our solicitor for the transaction was so helpful with regular updates and prompt action throughout the sale process.

This is what we call excellent customer service.

We are looking forward to use you again in future.

Excellent service. Very friendly and professional. Would highly recommend and would use again.

You have acted for us on several properties over the last 12 / 15 years & every sale or purchase has been handled incredibly professionally & with warmth & positivity. So thank you to you, Luke and your team, we really appreciate it

A very professional service. Very prompt to reply to queries. Wouldn't hesitate to use again.

Customer service was excellent! Thank you!

Luke handled a complex transaction flawlessly, he gave quick and clear answers to all of my questions, and at all points in the process, I felt well-informed.

Couldn’t have been happier. Made the purchase of our first home stress free! Quick, Professional, Kind and so much more. Will be recommending to everyone! Thanks so much!

Luke Bignall was brilliant, he was always willing to see us at short notice to receive / approve documents & responded promptly to telephone enquiries & explained all the stages clearly. When Luke went on holiday, Harvey Pabla dealt with the sale and the excellent service continued.

William Danvers was our solicitor and the service we received in selling our property was outstanding, his communication was good ,quick to respond to emails, he kept us well informed with progress and was very helpful and friendly when we met in person please pass on our thanks to him.

Very happy with the service provided, thank you for all your advice, help and support.

Our house sale was conducted by William he keep us informed all through the process and it was completed very quickly and trouble free i would highly recommend this company to anyone wishing to need legal services....many thanks to William and his colleagues....merry Christmas to you all... 🎅🎅🎅

All elements excellent from start to finish, the conveyancing ran smoothly and I felt that I was included in the process as necessary, and most important of all there was on going communication between the solicitors and myself. I was actually telephoned by both solicitors working on this at different times which is excellent customer service that many other solicitors and law firms could learn from.

Jackie was very professional and efficient throughout what was a very complicated purchase. She always returned my calls promptly and chased things up very quickly. I have already recommended Jackie to a number of my friends who are now thinking of purchasing a property, and will gladly work with her again for any future property purchases myself.

Luke was brilliant at handling the conveyancing of our purchase from start to finish despite the pandemic crisis. Answered all queries promptly and was thorough with his checks. Highly recommend this firm. Thank you

Recently sold and purchased a property. Shehbaz was brilliant, very thorough from start to finish, always responded quickly to any queries or concerns I had.
Would recommend him to anybody selling and/or buying a property.

Today I have met Mr. John Palmer. He treated me very humbly and precisely addressed and explained all the concerns I had regarding my matter. He is an excellent gentle man with an extreme professional qualities. The reception rust and other staff was really helpful and humble.

Jackie was amazing and made the process extremely easy (especially for a first time buyer like ourselves). We have already recommended friends and family and we would 100% use again for any other properties

I used quality solicitors from advice of tristmans. I used kerian Westby for the sale of my house plus the purchase of my new property. I'm very happy with the service kerian provided especially as my buyers where holding things up . When I emailed kerian I got a response in the same working day. A big thank you for all your hard work. Thank you

I was extremely happy with the service, advice and insight that Lynn gave me for the purchase of a house recently. She was always very professional, she always answered my questions promptly and was always available for my queries. I would thoroughly recommend using Lynn for buying and selling your house. I will definitely be using her expertise in the future. Thanks again Lynn. All the best.

Excellent service, compassionate & caring. My selling agents were very impressed with Jackie as well. Very professional / excellent service. Using again when I purchase my house in the near future

Jackie Pabla provided an excellent service, she was efficient, helpful, friendly & clearly explained everything to us. We would recommend QualitySolicitors Yates & Co to family & friends.

Great service and felt reassured, updated and aware of the status of our house purchase throughout.

Purchase of house. Through out i was kept informed. everything as dealt with without fuss. all my queries and concerns were answered. i felt confident that my interests were paramount and that i was in both safe, professional and caring hands.

A great conveyancing service at a great price. I was kept informed every step of the way and Mr Bhatti was always responsive polite and courteous. Given the current pandemic, any fears were allayed and I was still offered a professional first-class service. Thankyou

Luke was excellent - very thorough, gave good and prompt advice all the way through the process. He also responded promptly to all enquiries throughout explaining things simply. We don't think Luke could have done any more for us - he was excellent and we would have no hesitation on recommending him to friends and family. Many thanks Luke.

Very fast and efficient service, Lynn was pleasant to work with and was very prompt in responding to all enquiries. Was referred by Lesley Greaves estate agents and would happily recommend others use Yates & Co, and Lynn in particular.

Excellent service particularly Shehbaz who kept me informed all the way through , his attitude was exemplary , he had to deal with an internet firm of solicitors who would not communicate with anyone including the buyer

Luke Bignall was professional & efficient. Would definitely recommend him.

Shehbaz has done the conveyance for my grandson, daughter & myself. I would not hesitate to recommend. Thank you Shehbaz

Great - made the whole process very smooth and with very little effort from my end.

Lynn was professional and friendly throughout the process of my house sale and purchase. I was really worried about the process as I had not moved for 33 years, but Lynn reassured me and took time to explain everything as we went along. She was excellent, and I will have no hesitation in recommending her services to other people.

Great service, great communication. Thank you very much!

Had my will updated and also applied for LPOA.
Having used yates and Co before for other matters it was a no brainer.
Excellent service all round.
Thankyou.

Johns name was given to me by my conveyancer who was dealing with my mortgage John I had hit a problem concerning my late husbands will and title deeds to my property. John sorted the whole complicated process out for me in a professional and sympathetic way and although it took longer due to the covid situation I am very pleased that his help enabled me to complete.
I will always contact John in the future if I need any further help or advice

It was a real pleasure working with John to sort out my will for my partner and I. His insight and expertise in this important area of law was amazing and both my partner and I were very impressed. He was able to answer all our questions with the utmost professionalism and tact and guide us accordingly through the minefield that is will and probate law. I would thoroughly recommend John Palmer for setting up your will and will be promoting him to my friends and colleagues. Thank again John. All the best.

As a first time buyer, Jackie and the team at Yates & Co. were extremely helpful, attentive and responsive throughout the purchasing process.

They were able to communicate legal jargon in a way that i could understand, would certainly use again for future matters.

The staff members dealing with my case were consistent throughout the process, adding a familiar and personal touch that may otherwise be lacking from other providers.

If you cannot decide between multiple solicitors and prices are in the same ball park figure, i'd certainly recommend going with Yates & Co because there is added value in the personal service they provide

Great communication at all times throughout the whole process of house purchase. Very satisfied - Jackie Pabla of Yates & Co was fantastic as was all the staff we dealt with

I was extremely satisfied with my solicitor, Gail Cook, throughout the divorce proceedings. She was always very professional, an excellent communicator, extremely knowledgeable about the law and was always available for advice and support. I would thoroughly recommend her and also this firm for legal services.

I found William to be totally professional at all times.Emails were answered quickly and kept me fully informed of how things were progressing.
He is also a very polite and friendly at all times despite all the problems that you may throw at him.
I have been totally satisfied with Williams and Yates & Co and would certainly use them again.