claims management companies

• Would the rational consumer please stand up?
  Posted on November 14, 2012 by Louise Restell
  People are not always entirely rational. Of course we’re not. We have a right brain as well as a left brain, or at least most of us do, and for some of us the emotional part seems to dominate quite a lot of the time. Nonetheless, sometimes our actions appear to make little sense whichever part of the brain is in charge.
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  Posted in: Consumer rights
  Tagged: consumers, claims management companies, CMCs, personal injury, compensation, PPI mis-selling
• If we want compensation we should exile the bankers
  Posted on July 11, 2012 by Louise Restell
  Anyone watching the excellent BBC Four series The Strange Case of the Law can’t fail to have noticed the irony inherent in his premise that the English common law system can be traced back to the simple compensation culture of early Anglo-Saxon Kent. If anything should dispel the myth that we are slipping, or indeed have slipped, into an alarming spiral of moral decline brought about by an American-style propensity to sue for anything and everything, this should be it.
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  Posted in: Justice system
  Tagged: bankers, CICA, claims management companies, compensation, injury tariff, personal injury
• Believe it or not, regulation isn't everything
  Posted on October 11, 2011 by Louise Restell
  Over the last few days I’ve been following a discussion on Twitter between a couple of lawyers and a professional lay legal adviser (if that isn’t a contradiction in terms).  I resisted the temptation to get stuck in because I have mixed views about the need for those working in the law to be regulated and I thought it would be easier to explain why here.
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  Posted in: Justice system, Legal services
  Tagged: claims management companies, consumers, estate agents, lay advisers, legal services, legal services act, McKenzie friends, regulation, reserved activities, Stephen Mayson, will writing
• Why the government is really banning referral fees (clue, it's not for consumers)
  Posted on September 12, 2011 by Louise Restell
  Since the government’s wholly unsurprising announcement that it is banning referral fees I have been wondering what I can write about this that hasn’t already been said (including by me in an earlier post). I’m certainly not going to attempt to explain the impact it will have on personal injury lawyers and claimants because I am not sure I really know.
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  Posted in: Legal aid, Legal services
  Tagged: claims management companies, compensation, compensation culture, consumers, insurance, insurers, law society, legal aid, legal aid cuts, LSB, MOJ, OFT, referral fees
• Compensation culture? What compensation culture?
  Posted on August 4, 2011 by Louise Restell
  Britain, we are constantly being told, is broken. It's not just the economy, although that's certainly pretty broken. It's not even that our politicians, journalists and bankers are morally bankrupt, although some of them certainly are. No, one of the main reasons Britain is broken is because we are in the fervent grip of a compensation culture.
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  Posted in: Legal services
  Tagged: claims management companies, compensation, compensation culture, insurers, Jack Straw, Jackson, Peter Lodder, whiplash