Client Testimonials

"Tres Bon"

I am very happy with your service and very pleased that I didn’t had to do nothing it was really nice to know that everything was done quick and with no trouble! Thank you very much.

Debbie was very efficient, helpful and prompt and helped me resolve something successfully that had a tight deadline. She always kept me in the loop and I felt I could totally trust her.

Debbie and Kirsty were very friendly and professional in the help they provided during my recent house sale.

Everything was very clearly explained to us, including the fees and the solicitor was very helpful and friendly.

Whilst the service started in December 2018 with a different person at the practice when we finally had a person to deal with that was going to be in place for the duration it made the process easier. There were frustrations as there was a lot of paperwork, accounts etc to find at the deceased to ensure we had all information. Martin was very supportive and once we had the information to apply for probate it was out of his hands whilst we waited nearly 6 months for probate to be completed. Martin responded as required and we all had to be patient as when we thought things would be signed and sealed the Covid-19 Pandemic caused some delays.
We would mention that when sending paperwork through the post that this should be sent first class post especially as a cost was charged for each letter sent.
Other than that we were happy with the service supplied.

Very pleased with the advice.
I shall certainly contact you if I should need legal help in the future

We cannot find fault with any services you provided. This is the second property we have purchased using Chapman & Chubb, and have been highly satisfied. Our daughter came to you upon purchasing her property 4 years ago and was very happy with your services.

Tell us what you think about our overall service to you:
"The kind and helpful service put my mind completely at rest and I felt in safe hands"

Amazingly smooth process, Debbie kept us up to date all the way through, and was always on the end of the phone/email whenever we needed.

Needed to update our wills and obtain POA’s , myself and my husband were very happy with the way that we were dealt with and wouldn’t hesitate to recommend Chapman & Chubb

Brilliant service

I could not be happier with the service provided by Debbie and her colleagues when assisting us with our house purchase. I felt informed about the whole process and would 100% use Quality Solicitors Chapman & Chubb again.

Very helpful , very understanding.

Thank you for all your help with my divorce. Would highly recommend Aileen. I found the service and communications excellent, making a difficult personal situation less stressful than it could have been.

I have used Chapman & Chubb on 3 occasions in the past two years & have been extremely satisfied with their services on each occasion. I would certainly recommend them. They were very sensitive to my needs & very professional in all areas.

Aileen always kept me up to date on the progress of the case and her advice has been very helpful.

I found the team in the office to be friendly, reliable, professional and really welcoming. They dealt with our sale and purchase very quickly, couldn’t have asked for a better team. Perfect! Thank you x

i had 2 services one was making a will and the other was an affidavit to get married in cyprus. i had 2 different lawyers one was Michelle loule i think that was her last name and the other ws Aileen chapman. I was really pleased with service recieved from both

Very happy in dealing with our property sale and our purchase. It was always going to be stressful but it was dealt with calmly and efficiently by Debbie.

A good result!

We wanted to rewrite our wills and found Mr Salt to be very helpful and knowledgeable.

The professional manner in which Aileen handled this impressed me. I felt comfortable and the speed in which this was completed was great. Everything was explained on detail to me and I would 100% recommend this service to friends and family.
Very well done.

Thank you.

Kevin

Always polite and efficient and appreciative of the situation

Very friendly and keep you up to date throughout. Found the website very handy to check the progress too. Thank you very much for all you have done

Very Efficient, friendly, professional service

Prompt, objective advice in reaching a settlement agreement with my employer

The staff at every level whilst being professional were very friendly and made me feel very comfortable.

Professional and friendly. Easy to conduct the business we needed to.

"Thank you so much for all your help. You have both been amazing, we will be recommending you to all our friends. It’s been a long, hard journey and one we couldn’t have done without you."

Michelle was warm, knowledgeable and gave us great advice when looking at writing our wills.

"I just want to say a massive well done to your team for sorting out my house purchase!

I asked if we could get the keys before Christmas and between Debbie & Christine they managed to achieve it without stress on my side!! So a big well done to them!!

I will have no hesitation in recommending you and your team in the future."

Good communication and always there to help

Debbie was brilliant, and even when not in the office was super responsive with colleagues
Thankyou

PLEASE NOTE THIS FEEDBACK ISN'T FOR AILEEN CHAPMAN BUT WE HAD TO TICK AN OPTION.
Our lawyer was Jill Hallam who isn't listed in your options. We have dealt with Jill previously when she worked independently and when we needed our wills updating we contacted her again. We have always found Jill to be extremely helpful, approachable and professional. She needed to make minor adjustments to both of our Wills but nothing was too much trouble for her and she even came to our house in the evening as we both work during the day. Jill is exceptionally knowledgeable and if the situation ever arose in the future where we would need a solicitor, we would definitely want to use Jill.

Just want to thank you personally for all the help and advice over the last few months, you’ve been brilliant with both me & J. We can’t thank you enough! Especially during the end of the sale when it all got stressful. From VERY happy customers.

People talk about going the extra mile, well [Chapman & Chubb] went the extra 10 miles to give us the help we needed… All the staff involved were professional, kind and really cared. We owe you guy’s a thousand thank-you’s.

Fast, friendly & Fault free. The reception service was very efficient & Friendly - exactly the opposite to some of the competition.

Writing a Will.
Michelle was very friendly and explained everything very clearly

Easy and straightforward process. Thanks

I used the team led by Debbie to sell my house in Derbyshire and buy a house in Hampshire. The service I received from each member of the team was both friendly and efficient. They kept me informed throughout the process and both understood the stress involved and treated me accordingly. I cannot praise and thank them enough.

Debbie and Kirsty were very friendly and professional in the help they provided during my recent house sale

Thorough and timely service to complete the sale of my property which involved a complex ownership situation and a Land Registry error to resolve