With us, you’ll always find our lawyers are friendly and approachable. That’s why we promise you that as our client, you will always be given the direct phone and email details of your lawyer – making it easy to get in touch.Find out more
Diversity and inclusion
QualitySolicitors Gould & Swayne is committed to providing a supportive and tolerant culture while strengthening its determination to be the best. To be the best in everything it does the firm recognises that it needs to draw upon a broad pool of talent so that we reflect the diverse spectrum of our clients and we continue to be forward thinking in delivering innovative solutions for our clients’ needs. We also recognise that respecting people's individuality and fostering a culture of inclusion are the foundation of any retention strategy.
Creating an inclusive environment
QualitySolicitors Gould & Swayne is seeking to create an inclusive environment for its staff and is fully committed to ensuring that all employees are treated fairly and with dignity and respect and aims to build a culture that values meritocracy, openness, fairness and transparency. The firm values individuality and recognises the benefits of having a diverse workforce.
As an organisation, we do not and will not discriminate on the grounds of sex, colour, race, nationality, ethnic or national origin, sexual orientation, marital status, civil partnership status, pregnancy, age, disability, religion or belief, gender reassignment or any other irrelevant factor. This applies to all aspects of what we do as a business from our employment policies and practices to our relationships with clients, suppliers, contractors and the wider community.
Women make up over 75% of our workforce. Getting women to join and stay has never been a problem but our challenge going forward is sustaining this position by understanding the issues that affect women.
Our readiness (and IT capability) to offer both flexible and remote working has been influential in creating the working environment needed for some members of our staff. Approximately 46% of our people work part-time or have non-standard hours.
We monitor our workforce on a regular basis.
Your local legal experts
QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.
We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.
Have you ever wanted to just ask a lawyer if they can help you, without worrying about what it may cost to contact them? If so, call QualitySolicitors and together we can work out what your next steps might be... in confidence, at no cost and with no obligation. At QualitySolicitors, our Free Initial Assessment promise puts you directly in touch with a local law firm who will happily talk to you for free over the phone to clarify how they can help you.Find out more
Using a solicitor doesn’t have to involve any unexpected costs. We promise to confirm the full costs you can expect before we begin any work and keep you informed throughout. And we won’t start any work until we know you’re happy with our estimate.Find out more
Need a lawyer who’ll get in touch when they say they will and not leave you in the dark? Good news – we promise to you, our clients - call or email us by 3pm, Monday to Friday and you’ll hear back from us the very same day. And if we can’t give you a full response straight away because your question needs further investigation, we’ll always let you know and give you details of exactly when we’ll next be in touch.Find out more