Direct lawyer contact

People often complain that law firms make it difficult to speak directly with the lawyer running your case. Not at QualitySolicitors. We promise that you will know their name and have direct access to them whenever they are needed.

At QualitySolicitors, you can be sure that a named lawyer will have responsibility for your matter. Not only will you know their name, you will also have their direct email and where ever possible a direct dial number too.

There may be times when your lawyer is busy. If they are at Court or in a meeting, you can talk to a member of your lawyer’s team. There will be others in that team who are available to talk to you. Not only that, they will be familiar with your matter.

Fobbing you off with the telephone message desk number is not how QualitySolicitors treats its clients.

With QualitySolicitors, if you want to speak with the actual lawyer running your case, just pick up the phone. It's as simple as that.

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Why QualitySolicitors Lawson & Thompson?

QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.

We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.