With us, you’ll always find our lawyers are friendly and approachable. That’s why we promise you that as our client, you will always be given the direct phone and email details of your lawyer – making it easy to get in touch.Find out more
Same day response
The problem with solicitors is that you never know when they will get back in touch. Not at QualitySolicitors. The promise we make to you is if you call or email us, you will hear back the very same day.
We know that when you make contact with a solicitor, you have an important enquiry that needs a response. We may not be able to provide you with a detailed response the same day. We may need to investigate your enquiry or chase others on your behalf.
You’re busy. You don’t want to wait around for days for someone to get in touch.
Whatever we need to do, we promise to acknowledge your enquiry the very same day. We will also let you know when you can expect a more detailed reply. Of course, if it is a simple enquiry which we can answer the very same day, we will.
With QualitySolicitors, you will never be left with the feeling that you have been forgotten about.
Your local legal experts
Why QualitySolicitors Lawson & Thompson?
QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.
We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.
Using a solicitor doesn’t have to involve any unexpected costs. We promise to confirm the full costs you can expect before we begin any work and keep you informed throughout. And we won’t start any work until we know you’re happy with our estimate.Find out more
Need a lawyer who’ll get in touch when they say they will and not leave you in the dark? Good news – we promise to you, our clients - call or email us by 3pm, Monday to Friday and you’ll hear back from us the very same day. And if we can’t give you a full response straight away because your question needs further investigation, we’ll always let you know and give you details of exactly when we’ll next be in touch.Find out more
QualitySolicitors law firms know that when you need to meet with a solicitor, finding time during office hours can prove impractical. So we thought we’d help by offering flexible opening hours; simple!Find out more