Dear Clients
Following the latest government advice in respect of the COVID-19 outbreak, Quality Solicitors Large and Gibson has reviewed its business continuity arrangements in order to ensure we can continue to maintain the best possible service to our clients, whilst protecting the health of our staff.
We believe it’s critical to do our part to help reduce the transmission of COVID-19 and therefore we have implemented a number of measures to protect everyone in this ever-evolving situation:
We are following government guidance and advice from the NHS and UK Foreign & Commonwealth Office and have ceased all face to face events wherever possible, meetings and non-essential travel. Visitors will not be permitted unless absolutely necessary.
We are:
- following medical and hygiene advice to ensure we are taking all the necessary steps to ensure the safety and well-being of our staff;
- asking staff to refrain from meeting clients at their homes unless absolutely necessary;
We have invested in our systems and facilities and are providing additional resources to help staff work differently including home-based working. As a consequence we may not be able to post documents to you as we may be relying on email communication to ensure we are able to progress matters on your behalf.
We are utilising technology and online tools to allow our staff to stay connected with each other and our clients.
These measures will remain in place for the foreseeable future, whilst we continue to monitor the situation and Government guidelines.
Despite the above we are still open for business and we are able to take on any new instructions to look after all your legal needs.
You will appreciate that we are faced with unprecedented times with the situation constantly changing. We are lucky to have a team of dedicated staff who continue to be committed to delivering the best possible service in the circumstances. We ask for your support and understanding, recognising that your interactions with us may need to be through different channels and you may experience slower than usual response rates.
Further updates will be provided in line with future developments as and when the need arises.