Client Testimonials

Michael Micklethwait

Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Claire Agnew

Excellent service.

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Darren White

From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Sarah Finn

Professional, courteous service.

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Nick Penwell

Professional, courteous and very helpful.

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Dan Pollard

[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after

Testimonial by: Received via our Client Feedback Questionnaire (August 2019)

Claire Agnew

Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Claire Agnew

Friendly and efficient service… easy to make contact.

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Sarah Finn

You handled a difficult and lengthy transaction helpfully and professionally… vey happy with the level of service received.

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Helen Davis

Information was clear and everything was dealt with quickly and efficiently

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Helen Davis

Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Clare Handley

Clare Handley’s handling of the whole process was exemplary… a pain free process

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Dan Pollard

Quick and efficient service

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Michael Micklethwait

Treated with excellent courtesy and friendliness at all times. Service was excellent

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Nick Penwell

Good, friendly, efficient service

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Michael Micklethwait

Helpful, friendly service at a fair price

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Katie Rendell-Martin

Just excellent… thank you

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Harry Coombe

his service was superb: courteous, very friendly, and very helpful and efficient. A real credit to the company

Testimonial by: Received via email, Mr S (September 2019)

Claire Agnew

Claire was excellent!

Testimonial by: Received via our Client Feedback Questionnaire (October 2019)

Darren Cleverdon

Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me

Testimonial by: Received via email, Ms F (October 2019)

Michael Micklethwait

Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise

Testimonial by: Received via our Client Feedback Questionnaire (September 2019)

Darren Cleverdon

I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises

Testimonial by: Received via email, Mr L (October 2019)

Very easy to contact firm and easy to set up appointments.

Testimonial by: Received via our Client Feedback Questionnaire (June 2019)

Excellent service received from all staff… it was easy to make contact with you… carry on as you are, your service is excellent.

Testimonial by: Received via our Client Feedback Questionnaire (June 2019)

Personal service, excellent, easy access

Testimonial by: Received via our Client Feedback Questionnaire (June 2019)

Just a big thank you for making the change of my Will so easy, especially as you have to make it complete so quickly.

Testimonial by: Received via letter, Mrs M (June 2019)

Friendly and professional.

Testimonial by: Received via our Client Feedback Questionnaire (June 2019)

We were completely satisfied with the whole process and results.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Clear advice and efficient service.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Natasha Johns and her secretary, Denise Cutland, have been amazing throughout. Nothing was too much trouble.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Rebekah has been amazing throughout dealing with my case. [She is] an asset to Dunn and Baker.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

It was very easy and Rebekah saw me right away. It was the best decision I could have made, she’s helped me more than she will ever know.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Sarah was excellent throughout, always efficient and responsive. I would definitely use her services again if needed in the future.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Claire was excellent in every aspect… [she] was very helpful and informative.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

I am very satisfied by the excellent service I have received and would not hesitate to recommend Steven Came to anyone.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Helpful and explained things well.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Friendly, pleasant service, good explanation as to what would transpire. Kept us up-to-date with progress. Very good delivery, up front costs.

Testimonial by: Received via our Client Feedback Questionnaire (May 2019)

Thank you for all your help and guidance in getting a positive result… A big weight has been lifted from my shoulders

Testimonial by: Received via Email, Ms C (June 2019)

Very satisfied and impressed.

Testimonial by: Anonymous

Your patience, perseverance and understanding of the needs of our business was exemplary.

Testimonial by: Anonymous

Excellent service and communication of issues… everything was handled superbly.

Testimonial by: Anonymous

Very helpful and all questions responded to quickly… used in a previous house sale and on both occasions [she] has been 100% professional.

Testimonial by: Anonymous

The Cullompton team were very helpful.

Testimonial by: Anonymous

Thank you for dealing with [our] matter in a professional, helpful and kindly manner which is much appreciated.

Testimonial by: Anonymous

I was dealt with in a very helpful & friendly manner. I was impressed by the promptness of service.

Testimonial by: Anonymous

Pleased with the service overall, therefore would recommend.

Testimonial by: Anonymous

Many thanks again for all your hard work and professionalism.

Testimonial by: Anonymous

Nick Penwells knowledge was second to none.

Testimonial by: Anonymous

Completely happy with your professional service.

Testimonial by: Anonymous

Thanks again for all your help and for making the purchase process so smooth. It was a pleasure working with you.

Testimonial by: Anonymous

I was more than happy with the friendly and efficient way will was prepared & dealt with.

Testimonial by: Anonymous

User friendly” approach, comprehensive explanations, reassuringly helpful.

Testimonial by: Anonymous

At all times, we had confidence that the purchase was progressing and everything that needed to be done was being dealt with quickly. Our solicitor (Rachael Jones) went above and beyond what we were expecting. We were always made aware of what was going on, with clear and regular communication. Also at a fair price, we would recommend Dunn and Baker to anyone wanting legal services.

Testimonial by: Anonymous

Initial contact was made Through Redrow. It was easy to make initial contact.

Testimonial by: Anonymous

Knowledgeable and straightforward advice… it was easy to make initial contact.

Testimonial by: Anonymous

Stephen Harris

Stephen Harris is very good at interacting with clients.

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Mike Grantham

Have used you since 1987 and always had excellent help and advice.

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Claire Agnew

Excellent service, thank you.

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Claire Agnew

I was impressed by the efficient and friendly service provided.

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Claire Agnew

I was impressed by the efficient and friendly service provided.

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Claire Agnew

I was dealt with in a very helpful & friendly manner. I was impressed by the promptness of service

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Mark Willows

myself and my late Husband have been clients for over 40 years

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Helen Davis

Pleased with the service overall, therefore would recommend

Testimonial by: Received via our Client Feedback Questionnaire (October 2018)

Stephen Harris

Stephen Harris is very good at interacting with clients.

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Stephen Harris

S Harris exceptional performance under trying conditions.

Testimonial by: Received via our Client Feedback Questionnaire (January 2017)

Rebekah Baty

Professional, committed

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Steven Came

My heartfelt thanks to you for all of your help in reaching this conclusion it is much appreciated by both me and my immediate family ... It has been a pleasure to deal with you and your company .

Testimonial by: Received via Email - (September 2018)

Darren Cleverdon

I would like to share my recent experience of making the best choice possible in appointing Darren Cleverdon of Dunn and Baker to deal with my divorce.

For anyone yet to undergo this fraught and stressful experience I would say look no further than D & B; from the first consultation to the ultimate successful conclusion over a period of 18 difficult months Dunn and Baker “ cared”, the advice, procedure and actions were consistently proved correct. I was really in safe hands from day one without appreciating it at the time.

I would offer the highest recommendation possible without hesitation, and my thanks to Darren and his team for his strength, moral support and wisdom throughout.

Testimonial by: Received via email from Mr W (September 2018)

Mike Grantham

Thank you so much for all your help and assistance when it came to buying our home, we will most definitely be using you again. Selling our flat would have been a lot harder without your support, your continued efforts and patience which of course is most appreciated. It’s been a pleasure dealing with you

Testimonial by: Mrs S P

Helen Davis

Quick to respond to queries

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Michael Micklethwait

Patient & considerate treatment during a difficult time.

Testimonial by: Received via our Client Feedback Questionnaire (September 2018)

Mike Grantham

I'd just like to thank you for your patience throughout this purchase...I couldn't fault your communication and clarity...

Testimonial by: Received via email (September 2018)

Dan Pollard

Friendly Comprehensive Service.

Testimonial by: Received via our Client Feedback Questionnaire (August 2018)

Michael Micklethwait

Friendly staff – everything clearly explained.

Testimonial by: Received via our Client Feedback Questionnaire

Steven Came

Sound advice – well executed – and reasonable fees

Testimonial by: Received via our Client Feedback Questionnaire (March 2018)

Helen Davis

We were very happy with the professional and efficient service provided. All aspects were completed in a timely manner and we were given excellent advice and always kept up to date with progress.

Testimonial by: Client Feedback Questionnaire - (January 2017)

Darren White

The level of service I received throughout my claim was of the highest level of professionalism All my dealings with all members of the staff was friendly and helpful.

Testimonial by: Client Feedback Questionnaire - (January 2017)

Steven Came

I found Steven Came very approachable, informative and efficient.

Testimonial by: Received via our Client Feedback Questionnaire - (February 2016)

Darren White

outstanding help and assistance...received from Dunn & Baker during a recent medical issue

Testimonial by: Received via our Client Feedback Questionnaire - (February 2017)

Mike Grantham

Very pleased with our treatment. Would not hesitate to recommend you to anyone

Testimonial by: Received via our Client Feedback Questionnaire - (March 2017)

Dan Pollard

... the matter was dealt with in a most friendly and professional manner

Testimonial by: Received via our Client Feedback Questionnaire - (March 2017)

Steven Came

We found that Steven Came and everyone we came across, very polite, kind and helpful.

Testimonial by: Received via our Client Feedback Questionnaire - (March 2017)

Stephanie Abbott

… thanks very much for your part…, you’ve always answered emails and picked the phone up, which from past experience with other firms is harder than it should be.

Testimonial by: Mr J, received by Email – (April 2017)

Mark Willows

I felt very confident with Mark’s advice and felt very happy with the service received.

Testimonial by: Ms H, Kingsteignton - (April 2017)

Helen Davis

Would recommend if anyone was likely to be moving/living the Cullompton area. Thank you for all your help with our sale & purchase.

Testimonial by: Mr & Mrs D - (April 2017)

Helen Davis

Being able to use e-mail for queries is most helpful. Helen and Debbie were very efficient - thank you.

Testimonial by: Mr M, Exeter - (April 2017)

Sarah Finn

Very professional and efficient service at a competitive price. The outcome and costs were exactly as advised.

Testimonial by: Received via our Client Feedback Questionnaire - (April 2017)

Stephanie Abbott

We just wanted to take the opportunity to say thank you for all your efforts towards completion of this purchase. Everything seems to have been managed well, your communications were clear and timely, and we will certainly come back to Dunn & Baker should we need any additional services in the future.

Testimonial by: Ms M, Exeter, received by Email - (May 2017)

Nick Penwell

Very friendly but professional.

Testimonial by: Received via Client Feedback Questionnaire - (May 2017)

Nick Penwell

Felt very at ease... very easy to make contact.

Testimonial by: Received via Client Feedback Questionnaire - (May 2017)

Mike Grantham

Friendly and very knowledgeable.

Testimonial by: Received via Client Feedback Questionnaire - (May 2017)

Steven Came

Just to say thank you for your help and for coming to my home to see me.

Testimonial by: Received via our Client Feedback Questionnaire - (June 2017)

Helen Davis

Good service all round. Conveniently situated in Cullompton for signing papers or appointments. Professional to deal with. We felt confident that Helen would complete our sale and purchase swiftly.

Testimonial by: Received via our Client Feedback Questionnaire - (June 2017)

Helen Davis

Steph was very helpful and reassuring with everything and we would like that to be recognised. She was very good at her job and put us at ease.

Testimonial by: Mr M, Kingsteignton - (July 2017)

Dan Pollard

Highly satisfied with the service I received.

Testimonial by: Received via our Client Feedback Questionnaire - (July 2017)

Nick Penwell

Excellent Service.

Testimonial by: Received via our Client Feedback Questionnaire - (August 2017)

Mark Willows

Stephanie particularly deserves a mention. We were very happy with the way she handled everything, also a thank you to Mark who helped immensely on our completion day dramas!

Testimonial by: Mr & Mrs F, Exeter - (August 2017)

Natasha Johns

Friendly staff, easy to make appointments. E-mails are returned. Totally on your side.

Testimonial by: Received via our Client Feedback Questionnaire (September 2017)

Dan Pollard

Professional, courteous, personable.

Testimonial by: Received via our Client Feedback Questionnaire (September 2017)

Mark Willows

We have been exceptionally pleased throughout, many thanks for the excellent friendly & professional service!

Testimonial by: Received via our Client Feedback Questionnaire (September 2017)

Stephanie Abbott

Stephanie Abbot has been an absolute gem and nothing has been too much trouble.. she has done everything she said she would and the little things like replying to emails and calling me back when she said she would, meaning I can get on with my day to day life without worrying I might get a call back or I might not!!! ….dealing with Steph has been a breath of fresh air… I will not hesitate to recommend or use QualitySolicitors Dunn & Baker or Stephanie Abbot again in the future.

Testimonial by: Mr O, Received by email (October 2017)

Darren Cleverdon

I thank you so much for everything and making this difficult time as easy as possible for me…..I would not hesitate to recommend you to anyone who finds themselves in a similar unfortunate position

Testimonial by: Ms A, Received by email (October 2017)

Darren Cleverdon

Your performance yesterday and the preparation by your team for the case was magnificent and acknowledged by the judge and judgement, there would have been no case had we not provided such and excellent bundle and accompanying paperwork...I will forever be thankful to you personally and to your firm for the professionalism you brought to my case over the past year almost. Once again thank you, those words don’t seem enough to truly express how much yesterday meant to [us].

Testimonial by: Mr G, Received by email (October 2017)

Darren Cleverdon

Please pass on Christmas wishes to all your staff at Dunn and Baker. Especially Becca and Natasha with a big thank you aswell Thank you for all your help and support over the last year, and am sure will be speaking to you again soon.

Testimonial by: Anonymous

Steven Came

Excellent friendly, yet professional service.

Testimonial by: Received via our Client Feedback Questionnaire (January 2018)

Darren White

…the service was excellent and lots of help + reassurance given.

Testimonial by: Received via our Client Feedback Questionnaire (February 2018)

Dan Pollard

An excellent service throughout…thanks to Dan Pollard’s skills and attention to detail…

Testimonial by: Received via our Client Feedback Questionnaire (February 2018)

Nick Penwell

Excellent Friendly Service

Testimonial by: Received via our Client Feedback Questionnaire (February 2018)

Sarah Finn

Great service + fair price

Testimonial by: Received via our Client Feedback Questionnaire (February 2018)

Dan Pollard

…very satisfied with service received

Testimonial by: Received via our Client Feedback Questionnaire (February 2018)

Steven Came

Steven was very efficient, friendly and informative

Testimonial by: Received via our client feedback questionnaire (February 2018)

Steven Came

Efficient service with good outcome

Testimonial by: Received via our Client Feedback Questionnaire (March 2018)

Steven Came

…Excellent service throughout.

Testimonial by: Received via our client feedback questionnaire (March 2018)

Steven Came

Sound advice – well executed – and reasonable fees

Testimonial by: Received via our Client Feedback Questionnaire (March 2018)

Stephanie Abbott

…professionalism and commitment to meeting the needs of your client.

Testimonial by: Received via our Client Feedback Questionnaire (March 2018)

Dan Pollard

…we were treated very well and we would recommend accordingly.

Testimonial by: Received via our Client Feedback Questionnaire (March 2018)

Nick Penwell

We chose you 16 years ago for our house purchase and have used you ever since for Wills.

Testimonial by: Received via our Client Feedback Questionnaire (April 2018)

Michael Micklethwait

We appreciate the time and effort you have put into the work. At no time did we feel pressured. In fact, you went to considerable trouble to ensure we were relaxed during for what was for us, an important experience.

Testimonial by: Received via a letter from Mr & Mrs R (April 2018)

Mark Willows

Helpful, efficient, stuck to timescale mostly.

Testimonial by: Received via our Client Feedback Questionnaire (April 2018)

Mark Willows

Very pleased with the service provided.

Testimonial by: Received via our Client Feedback Questionnaire (April 2018)

Steven Came

First class service

Testimonial by: Received via our Client Feedback Questionnaire (May 2018)

Helen Davis

Used you before, really happy with the service from Helen, would use her again.

Testimonial by: Received by Mr & Mrs S via our Client Feedback Questionnaire – May 2018

Steven Came

I found Steven Came very approachable, informative and efficient.

Testimonial by: Received via our Client Feedback Questionnaire - (February 2016)