Client Testimonials

“Every enquiry I made, by telephone or email, was answered by the end of that day… I don’t remember chasing for any reply required… very good service, always polite – on telephone or during visits.”

“Clear advice given. Everything was dealt with in a timely manner and all staff involved were approachable and helpful.”

“Very helpful”

“Friendly – cost effective.”

“..keep up the good service, thank you Mr Grantham”

“Mark + Chris Willows were absolutely fantastic… We have used Dunn & Baker for many years – we have received outstanding service. Mark Willows is calm, extremely helpful, knowledgeable + great to deal with – ALWAYS… Well done on lovely staff “

“I wanted to say a massive thank you from [us] for all your hard work on our sale and purchase. I know this particular chain can’t have been easy for you; thank you for your efficiency and tolerance of all the ups and downs… thanks to Neil Starr too for his work at the beginning.”

“Very helpful and efficient service… very pleased with everything.”

“Couldn’t have asked for more.”

“I have no reason not to recommend Claire Angew to anyone as she is very attentive and explains everything to you.”

“Dunn & Baker Solicitors have long given good service.”

“Very good, prompt service.”

“Had good service, therefore I would recommend you.”

“In my case, under a great deal of stress, I found compassion and understanding when things went completely over my head and comprehension and reassurance that all could be managed… under the present situation and the restrictions underway, the quality of service provided was admirable.”

“Made to feel at ease and any questions asked were dealt with easy to understand answers.”

“Efficient, courteous, prompt responses. We would always recommend Steven Came.”

“Very helpful and informative.”

“Very friendly, very helpful and always smiling.”

“Polite, understanding and never felt rushed. Things discussed were agreed and implemented… everyone I met was very kind and helpful.”

“The process of selling one house and buying another was very straightforward and painless.”

“Your attention to detail and the advice you gave [us] was invaluable… your service was excellent.”

“I have already referred your company to friends. You do not charge extortionate fees [and] I’ve always received professional, understandable and sensible advice… I like the serene atmosphere of the décor in your waiting room. I’m sure that would be helpful to any distressed person waiting for a consultation.”

My partner and I recently purchased our very first home with the help of Dunn and Bakers Solicitors. We were both, self admittedly, completely naïve to the entire process of purchasing a home and slightly in over our heads. Fortunately, our solicitor Harry helped us every step of the way and I cannot recommend him enough. His approachable demeanour meant we felt comfortable asking him any (and several) questions and Harry was happy to help, which he did so in a timely and efficient way. Harry’s clear expertise meant he was able to explain everything to us in a way we understood and we felt greatly supported throughout the entire process. We both feel very appreciative of Harry and would not hesitate to recommend his services to anybody, thank you again!

Throughout you have been personable, efficient and supportive – your attentive responses and support have been greatly appreciated at an otherwise difficult time. We would not hesitate to recommend your services in the future to others requiring conveyancing assistance.

“Thanks again for all of your help over the last 17 months. It’s been a sorry episode, a real emotional roller coaster and one that I’m relieved to have finally behind me. Your assistance, guidance, tolerance and humour has been greatly appreciated.”

“The whole procedure was quick and easy and conducted in a professional but friendly manner… in my opinion, no improvement is necessary.”

” In difficult circumstances (i.e. Covid lockdown), the property was taken off then [put] back on the market etc. but [they] stayed very professional.”

“There was a good balance between friendly and professional… all contact and communication was easy and straight forward.”

“Yes, would recommend to others – Mr Micklethwait gave clear guidance and plenty of time to answer our questions.”

“Excellent attention given to every aspect of our needs… Your service to us has been exemplary in all aspects. Prompt attention and excellent information skills… Special thanks to Mr Dan Pollard. You made a difficult situation less difficult than it could have been. Thank you.”

“Very impressed with the level of service, particularly by Dan Pollard who dealt with our Wills… I would not hesitate to contact you again if I needed legal advice.”

“Very professional.”

“Friendly and helpful.”

“Very efficient service.”

“Friendly, helpful, well managed.”

“Helpful, friendly, clear, professional and good value for money… Thank you Helen for all your help with the sale of my mother’s house.”

“Pleasant staff. Very helpful in these difficult times… as myself and my husband were shielding, your staff very kindly came to collect our paperwork, that was needed, so very grateful to them.”

“[we would like] to express our total satisfaction with the whole handling of our sale and purchase.”

“Dan Pollard was very professional, engaging and patient towards us. We have already recommended him to our friends.”

“Excellent communication from the start with a good overview of expectations regarding the process and timescales. Good advice throughout when options needed to be decided.”

“Easy, friendly, pain-free!”

“Second time we have used Dunn & Baker Solicitors and have been very happy with the service on both occasions.”

“Knowledgeable – helpful and listened.”

“We have found Dunn & Baker very helpful and competent.”

“I would highly recommend due to the great service provided throughout the process. The communication was always excellent and this made a stressful time much more bearable… My parents used your firm when they moved house [and] received such good service that as soon as I knew I was moving, I contact Dunn & Baker Solicitors – specifically Sarah Finn.”

“Very happy with the service and the fees charged, so would certainly recommend.”

“Very sympathetic and understanding.”

“Efficient, friendly service, considerate of my problem with stairs by coming out to the car.”

"I was very impressed by your firm and was 100% satisfied. I think you have got it right and I can’t think of anything more you could have done for me."

“We received outstanding service from Michael, who was both extremely thorough and very patient with us in his explanations.”

“Dan was extremely kind and patient with my mother. 10/10.”

“Local, quick, good communication… very efficient.”

“I have found your company and especially Rebekah Baty extremely helpful and informative… everything was extremely satisfactory.”

“I have always been very satisfied with the service received from Dunn & Baker.”

“Polite, efficient and professional service.”

“The service was friendly and efficient [and] left me feeling at ease”

“Helen was caring and friendly and calm!”

“Thank you for all that you have done….the patience shown and for all the advice and support.”

“…a very big thank you to you for all of your help with my case, I have been so grateful to you for all of your time and guidance. Going through a court case and a mediation were two of the most difficult things I have ever had to do in my life, but you made it so much easier to bear, I could not have resolved this hugely complex matter without all of the advice you gave me. I am just so relieved that all of the hard work has paid off… something which I very much doubt would have been possible without your assistance in helping me bring this about.”

"Everyone was pleasant and helpful, and costs [were] reasonable."

“…a big thank you for all of your hard work in completing [a] rather complex sale and subsequent purchase. I have been extremely grateful to you for all the time and effort you have put in, especially when liaising with so many individuals… I could not have navigated this process of buying [a] home without your help, well done!”

"Very good advice and great service. Trustworthy too."

“We have used Mike several times now and he always ensures he does the best for his client. No stupid responses, no time waster questions asked – just black and white the way we like it.”

“Very friendly and efficient.”

“Cannot fault the service and professionalism of the staff.”

“The purchase of the property proceeded with good speed via post, telephone and email withstanding the fact that we were over 200 miles distant.”

“Easy to make contact… a big thank you to Rebekah.”

“Could not fault the service we got from Helen Davis.”

“Very professional, easy to access and excellent communication.”

“I would highly recommend Dunn & Baker. Kept us informed & updated every step of the way. [It] took pressure off us as a family.”

“You’ve been wonderful throughout this very protracted sale. We are most grateful to you for all your hard work and please give our thanks to [your secretary] Jess as well.

“Mike was professional and approachable. I wouldn’t hesitate to work with him again. Thank you Mike.”

“I was very pleased with the prompt and helpful answers to my queries and problems.”

“Claire was excellent!”

“Professional, friendly, diplomatic in tricky situations.”

Claire was excellent!

Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me

“Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me.”

I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises

“I found the staff very helpful and nothing was too much trouble.”

“I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises.”

“You give a professional and efficient service”

“Michael was very professional, polite and kind. We were very pleased.”

“Quick and efficient service.”

Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise

his service was superb: courteous, very friendly, and very helpful and efficient. A real credit to the company

Just excellent… thank you

Helpful, friendly service at a fair price

Good, friendly, efficient service

Treated with excellent courtesy and friendliness at all times. Service was excellent

Quick and efficient service

Clare Handley’s handling of the whole process was exemplary… a pain free process

Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

Information was clear and everything was dealt with quickly and efficiently

You handled a difficult and lengthy transaction helpfully and professionally… vey happy with the level of service received.

Friendly and efficient service… easy to make contact.

Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.

“Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise.”

“Clare Handley’s handling of the whole process was exemplary… a pain free process.”

“You handled a difficult and lengthy transaction helpfully and professionally… very happy with the level of service received.”

“Just excellent… thank you.”

“Helpful, friendly service at a fair price.”

“Information was clear and everything was dealt with quickly and efficiently.”

“Good, friendly, efficient service.”

“Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.”

“his service was superb: courteous, very friendly, and very helpful and efficient. A real credit to the company.”

“Treated with excellent courtesy and friendliness at all times. Service was excellent.”

“Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

“Friendly and efficient service… easy to make contact.”

“Professional, courteous service.”

“[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after.”

[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after

Professional, courteous and very helpful.

Professional, courteous service.

From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.

Excellent service.

Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.

“From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.”

“Professional, courteous and very helpful.”

“Excellent service.”

“Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.”

I was impressed by the efficient and friendly service provided.

I was impressed by the efficient and friendly service provided.

Excellent service, thank you.

Pleased with the service overall, therefore would recommend

Have used you since 1987 and always had excellent help and advice.

myself and my late Husband have been clients for over 40 years

I'd just like to thank you for your patience throughout this purchase...I couldn't fault your communication and clarity...

My heartfelt thanks to you for all of your help in reaching this conclusion it is much appreciated by both me and my immediate family ... It has been a pleasure to deal with you and your company .

I was dealt with in a very helpful & friendly manner. I was impressed by the promptness of service

Patient & considerate treatment during a difficult time.

Quick to respond to queries

I would like to share my recent experience of making the best choice possible in appointing Darren Cleverdon of Dunn and Baker to deal with my divorce.

For anyone yet to undergo this fraught and stressful experience I would say look no further than D & B; from the first consultation to the ultimate successful conclusion over a period of 18 difficult months Dunn and Baker “ cared”, the advice, procedure and actions were consistently proved correct. I was really in safe hands from day one without appreciating it at the time.

I would offer the highest recommendation possible without hesitation, and my thanks to Darren and his team for his strength, moral support and wisdom throughout.

Professional, committed

Friendly Comprehensive Service.

First class service

Used you before, really happy with the service from Helen, would use her again.

Very pleased with the service provided.

We appreciate the time and effort you have put into the work. At no time did we feel pressured. In fact, you went to considerable trouble to ensure we were relaxed during for what was for us, an important experience.

We chose you 16 years ago for our house purchase and have used you ever since for Wills.

Helpful, efficient, stuck to timescale mostly.

…we were treated very well and we would recommend accordingly.

Sound advice – well executed – and reasonable fees

Efficient service with good outcome

…Excellent service throughout.

Sound advice – well executed – and reasonable fees

Steven was very efficient, friendly and informative

…very satisfied with service received

An excellent service throughout…thanks to Dan Pollard’s skills and attention to detail…

Great service + fair price

Excellent Friendly Service

…the service was excellent and lots of help + reassurance given.

Excellent friendly, yet professional service.

Your performance yesterday and the preparation by your team for the case was magnificent and acknowledged by the judge and judgement, there would have been no case had we not provided such and excellent bundle and accompanying paperwork...I will forever be thankful to you personally and to your firm for the professionalism you brought to my case over the past year almost. Once again thank you, those words don’t seem enough to truly express how much yesterday meant to [us].

I thank you so much for everything and making this difficult time as easy as possible for me…..I would not hesitate to recommend you to anyone who finds themselves in a similar unfortunate position

Professional, courteous, personable.

We have been exceptionally pleased throughout, many thanks for the excellent friendly & professional service!

Stephanie particularly deserves a mention. We were very happy with the way she handled everything, also a thank you to Mark who helped immensely on our completion day dramas!

Excellent Service.

Highly satisfied with the service I received.

Steph was very helpful and reassuring with everything and we would like that to be recognised. She was very good at her job and put us at ease.

Just to say thank you for your help and for coming to my home to see me.

Good service all round. Conveniently situated in Cullompton for signing papers or appointments. Professional to deal with. We felt confident that Helen would complete our sale and purchase swiftly.

Felt very at ease... very easy to make contact.

Friendly and very knowledgeable.

Very friendly but professional.

I felt very confident with Mark’s advice and felt very happy with the service received.

Being able to use e-mail for queries is most helpful. Helen and Debbie were very efficient - thank you.

Would recommend if anyone was likely to be moving/living the Cullompton area. Thank you for all your help with our sale & purchase.

Very professional and efficient service at a competitive price. The outcome and costs were exactly as advised.

... the matter was dealt with in a most friendly and professional manner

Very pleased with our treatment. Would not hesitate to recommend you to anyone

We found that Steven Came and everyone we came across, very polite, kind and helpful.

outstanding help and assistance...received from Dunn & Baker during a recent medical issue

We were very happy with the professional and efficient service provided. All aspects were completed in a timely manner and we were given excellent advice and always kept up to date with progress.

The level of service I received throughout my claim was of the highest level of professionalism All my dealings with all members of the staff was friendly and helpful.

I found Steven Came very approachable, informative and efficient.

I found Steven Came very approachable, informative and efficient.

Friendly staff – everything clearly explained.

Thank you so much for all your help and assistance when it came to buying our home, we will most definitely be using you again. Selling our flat would have been a lot harder without your support, your continued efforts and patience which of course is most appreciated. It’s been a pleasure dealing with you