Client Testimonials

"I was very impressed by your firm and was 100% satisfied. I think you have got it right and I can’t think of anything more you could have done for me."

“We received outstanding service from Michael, who was both extremely thorough and very patient with us in his explanations.”

“Good representation and understanding of the divorce process and personal circumstance.”

“Professional but friendly service that promotes confidence”

“Dan was extremely kind and patient with my mother. 10/10.”

“Local, quick, good communication… very efficient.”

“I have found your company and especially Rebekah Baty extremely helpful and informative… everything was extremely satisfactory.”

"Very professional service… Initial contact was easy"

“I have always been very satisfied with the service received from Dunn & Baker.”

“Polite, efficient and professional service.”

“The service was friendly and efficient [and] left me feeling at ease”

“Helen was caring and friendly and calm!”

“Thank you for all that you have done….the patience shown and for all the advice and support.”

“…a very big thank you to you for all of your help with my case, I have been so grateful to you for all of your time and guidance. Going through a court case and a mediation were two of the most difficult things I have ever had to do in my life, but you made it so much easier to bear, I could not have resolved this hugely complex matter without all of the advice you gave me. I am just so relieved that all of the hard work has paid off… something which I very much doubt would have been possible without your assistance in helping me bring this about.”

"Everyone was pleasant and helpful, and costs [were] reasonable."

“…a big thank you for all of your hard work in completing [a] rather complex sale and subsequent purchase. I have been extremely grateful to you for all the time and effort you have put in, especially when liaising with so many individuals… I could not have navigated this process of buying [a] home without your help, well done!”

"Very good advice and great service. Trustworthy too."

“We have used Mike several times now and he always ensures he does the best for his client. No stupid responses, no time waster questions asked – just black and white the way we like it.”

“Very friendly and efficient.”

“Cannot fault the service and professionalism of the staff.”

“The service and information provided by Stephanie was excellent!! Thank you… Please carry on with your current excellent service, well done!”

“The purchase of the property proceeded with good speed via post, telephone and email withstanding the fact that we were over 200 miles distant.”

“Supportive, fair and sensitive to my needs. Great guidance & advice throughout the process… cannot fault the service and communication.”

“Easy to make contact… a big thank you to Rebekah.”

“Could not fault the service we got from Helen Davis.”

“Very professional, easy to access and excellent communication.”

“I would highly recommend Dunn & Baker. Kept us informed & updated every step of the way. [It] took pressure off us as a family.”

“You’ve been wonderful throughout this very protracted sale. We are most grateful to you for all your hard work and please give our thanks to [your secretary] Jess as well.

“Mike was professional and approachable. I wouldn’t hesitate to work with him again. Thank you Mike.”

“I was very pleased with the prompt and helpful answers to my queries and problems.”

“Claire was excellent!”

“Professional, friendly, diplomatic in tricky situations.”

Claire was excellent!

Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me

“Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me.”

I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises

“I found the staff very helpful and nothing was too much trouble.”

“I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises.”

“You give a professional and efficient service”

“Michael was very professional, polite and kind. We were very pleased.”

“Quick and efficient service.”

Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise

his service was superb: courteous, very friendly, and very helpful and efficient. A real credit to the company

Just excellent… thank you

Helpful, friendly service at a fair price

Good, friendly, efficient service

Treated with excellent courtesy and friendliness at all times. Service was excellent

Quick and efficient service

Clare Handley’s handling of the whole process was exemplary… a pain free process

Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

Information was clear and everything was dealt with quickly and efficiently

You handled a difficult and lengthy transaction helpfully and professionally… vey happy with the level of service received.

Friendly and efficient service… easy to make contact.

Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.

“Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise.”

“Clare Handley’s handling of the whole process was exemplary… a pain free process.”

“You handled a difficult and lengthy transaction helpfully and professionally… very happy with the level of service received.”

“Just excellent… thank you.”

“Helpful, friendly service at a fair price.”

“Information was clear and everything was dealt with quickly and efficiently.”

“Good, friendly, efficient service.”

“Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.”

“his service was superb: courteous, very friendly, and very helpful and efficient. A real credit to the company.”

“Treated with excellent courtesy and friendliness at all times. Service was excellent.”

“Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

“Friendly and efficient service… easy to make contact.”

“Professional, courteous service.”

“[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after.”

[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after

Professional, courteous and very helpful.

Professional, courteous service.

From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.

Excellent service.

Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.

“From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.”

“Professional, courteous and very helpful.”

“Excellent service.”

“Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.”

I was impressed by the efficient and friendly service provided.

I was impressed by the efficient and friendly service provided.

Excellent service, thank you.

Pleased with the service overall, therefore would recommend

Have used you since 1987 and always had excellent help and advice.

myself and my late Husband have been clients for over 40 years

I'd just like to thank you for your patience throughout this purchase...I couldn't fault your communication and clarity...

My heartfelt thanks to you for all of your help in reaching this conclusion it is much appreciated by both me and my immediate family ... It has been a pleasure to deal with you and your company .

I was dealt with in a very helpful & friendly manner. I was impressed by the promptness of service

Stephen Harris is very good at interacting with clients.

Patient & considerate treatment during a difficult time.

Quick to respond to queries

Stephen Harris is very good at interacting with clients.

I would like to share my recent experience of making the best choice possible in appointing Darren Cleverdon of Dunn and Baker to deal with my divorce.

For anyone yet to undergo this fraught and stressful experience I would say look no further than D & B; from the first consultation to the ultimate successful conclusion over a period of 18 difficult months Dunn and Baker “ cared”, the advice, procedure and actions were consistently proved correct. I was really in safe hands from day one without appreciating it at the time.

I would offer the highest recommendation possible without hesitation, and my thanks to Darren and his team for his strength, moral support and wisdom throughout.

Professional, committed

Friendly Comprehensive Service.

First class service

Used you before, really happy with the service from Helen, would use her again.

Very pleased with the service provided.

We appreciate the time and effort you have put into the work. At no time did we feel pressured. In fact, you went to considerable trouble to ensure we were relaxed during for what was for us, an important experience.

We chose you 16 years ago for our house purchase and have used you ever since for Wills.

Helpful, efficient, stuck to timescale mostly.

…we were treated very well and we would recommend accordingly.

…professionalism and commitment to meeting the needs of your client.

Sound advice – well executed – and reasonable fees

Efficient service with good outcome

…Excellent service throughout.

Sound advice – well executed – and reasonable fees

Steven was very efficient, friendly and informative

…very satisfied with service received

An excellent service throughout…thanks to Dan Pollard’s skills and attention to detail…

Great service + fair price

Excellent Friendly Service

…the service was excellent and lots of help + reassurance given.

Excellent friendly, yet professional service.

Stephanie Abbot has been an absolute gem and nothing has been too much trouble.. she has done everything she said she would and the little things like replying to emails and calling me back when she said she would, meaning I can get on with my day to day life without worrying I might get a call back or I might not!!! ….dealing with Steph has been a breath of fresh air… I will not hesitate to recommend or use QualitySolicitors Dunn & Baker or Stephanie Abbot again in the future.

Your performance yesterday and the preparation by your team for the case was magnificent and acknowledged by the judge and judgement, there would have been no case had we not provided such and excellent bundle and accompanying paperwork...I will forever be thankful to you personally and to your firm for the professionalism you brought to my case over the past year almost. Once again thank you, those words don’t seem enough to truly express how much yesterday meant to [us].

I thank you so much for everything and making this difficult time as easy as possible for me…..I would not hesitate to recommend you to anyone who finds themselves in a similar unfortunate position

Professional, courteous, personable.

We have been exceptionally pleased throughout, many thanks for the excellent friendly & professional service!

Friendly staff, easy to make appointments. E-mails are returned. Totally on your side.

Stephanie particularly deserves a mention. We were very happy with the way she handled everything, also a thank you to Mark who helped immensely on our completion day dramas!

Excellent Service.

Highly satisfied with the service I received.

Steph was very helpful and reassuring with everything and we would like that to be recognised. She was very good at her job and put us at ease.

Just to say thank you for your help and for coming to my home to see me.

Good service all round. Conveniently situated in Cullompton for signing papers or appointments. Professional to deal with. We felt confident that Helen would complete our sale and purchase swiftly.

Felt very at ease... very easy to make contact.

Friendly and very knowledgeable.

We just wanted to take the opportunity to say thank you for all your efforts towards completion of this purchase. Everything seems to have been managed well, your communications were clear and timely, and we will certainly come back to Dunn & Baker should we need any additional services in the future.

Very friendly but professional.

I felt very confident with Mark’s advice and felt very happy with the service received.

Being able to use e-mail for queries is most helpful. Helen and Debbie were very efficient - thank you.

Would recommend if anyone was likely to be moving/living the Cullompton area. Thank you for all your help with our sale & purchase.

… thanks very much for your part…, you’ve always answered emails and picked the phone up, which from past experience with other firms is harder than it should be.

Very professional and efficient service at a competitive price. The outcome and costs were exactly as advised.

... the matter was dealt with in a most friendly and professional manner

Very pleased with our treatment. Would not hesitate to recommend you to anyone

We found that Steven Came and everyone we came across, very polite, kind and helpful.

outstanding help and assistance...received from Dunn & Baker during a recent medical issue

We were very happy with the professional and efficient service provided. All aspects were completed in a timely manner and we were given excellent advice and always kept up to date with progress.

The level of service I received throughout my claim was of the highest level of professionalism All my dealings with all members of the staff was friendly and helpful.

S Harris exceptional performance under trying conditions.

I found Steven Came very approachable, informative and efficient.

I found Steven Came very approachable, informative and efficient.

Friendly staff – everything clearly explained.

Thank you so much for all your help and assistance when it came to buying our home, we will most definitely be using you again. Selling our flat would have been a lot harder without your support, your continued efforts and patience which of course is most appreciated. It’s been a pleasure dealing with you