Client Testimonials

Known of Dunn & Baker for many years. Initial contact was easy.

Very easy to make contact and to book an appointment with Dan.

Matters were explained fully. Dunn & Baker Exeter had handled my grandfather's (Baker) & my parents (Collier) wills. Initial contact was easy.

Amazing service and excellent customer service, really happy with my property purchase

Overall good service, Bethan Napper was very diligent in her work and very professional in her manner and easy to communicate with. Well done Bethan.

I have brain damage but Stephen went to lengths to re-explain issues to me.

Dan was very helpful throughout the process of writing our wills. He made the whole thing easy and straightforward in a highly professional way.

“Very satisfied in all areas, would not hesitate to recommend… easy contact, returned calls when necessary, excellent service, thank you.”

“Very helpful and friendly. Good communication throughout… Very easy to contact.”

"Excellent service… Easy to contact and immediate response."

"We were very impressed by Dan’s professionalism and manners, and made the process of making a Will simple and not complicated."

"All your staff were extremely helpful, polite and easy to deal with."

“Previously used Neil in [the] purchase of [a] property… I was very happy with the way that transaction went.”

“The freehold purchase was concluded with the minimum fess. Concerns raised were dealt with quickly and efficiently”

“Everything was dealt with in a very professional but friendly manner.”

“Friendliness, clarity and ease of getting my new Will sorted… nothing to improve from my perspective.”

“We see no reason not to trust and feel confident in your services… very happy.”

“Service was simple and straightforward, steps explained clearly and the end result was done quickly and was just what we asked for.”

“Nothing was too much bother, always very helpful. Very polite.”

“Claire is very professional and compassionate”

"We have used the services of Dunn & Baker Solicitors twice now for house purchases and each time the service has been exceptional."

"Helpful, approachable and efficient… Pleased with the service given…"

"A massive thank you to you for your all your help with [my] situation."

"A high standard of efficiency [and] helpfulness, especially in the view of the Covid situation."

I have already recommended Dunn & Baker Solicitors many times! Primarily because of Darren Cleverdon‘s handling of my divorce. Also, Neil Starr is so contactable, helpful and prompt dealing with my current conveyancing. So I would only trust my Will to Nick Penwell… it has always been easy to make contact.”

"Very happy with the service and would use your services again…”

“Every enquiry I made, by telephone or email, was answered by the end of that day… I don’t remember chasing for any reply required… very good service, always polite – on telephone or during visits.”

"Great service."

“Very helpful and efficient service… very pleased with everything.”

“I have no reason not to recommend Claire Angew to anyone as she is very attentive and explains everything to you.”

“Very good, prompt service.”

“In my case, under a great deal of stress, I found compassion and understanding when things went completely over my head and comprehension and reassurance that all could be managed… under the present situation and the restrictions underway, the quality of service provided was admirable.”

“Efficient, courteous, prompt responses. We would always recommend Steven Came.”

“Very helpful and informative.”

“Polite, understanding and never felt rushed. Things discussed were agreed and implemented… everyone I met was very kind and helpful.”

“The process of selling one house and buying another was very straightforward and painless.”

“Your attention to detail and the advice you gave [us] was invaluable… your service was excellent.”

“I have already referred your company to friends. You do not charge extortionate fees [and] I’ve always received professional, understandable and sensible advice… I like the serene atmosphere of the décor in your waiting room. I’m sure that would be helpful to any distressed person waiting for a consultation.”

“The whole procedure was quick and easy and conducted in a professional but friendly manner… in my opinion, no improvement is necessary.”

” In difficult circumstances (i.e. Covid lockdown), the property was taken off then [put] back on the market etc. but [they] stayed very professional.”

“Yes, would recommend to others – Mr Micklethwait gave clear guidance and plenty of time to answer our questions.”

“Excellent attention given to every aspect of our needs… Your service to us has been exemplary in all aspects. Prompt attention and excellent information skills… Special thanks to Mr Dan Pollard. You made a difficult situation less difficult than it could have been. Thank you.”

“Very impressed with the level of service, particularly by Dan Pollard who dealt with our Wills… I would not hesitate to contact you again if I needed legal advice.”

“Very professional.”

“Friendly and helpful.”

“Helpful, friendly, clear, professional and good value for money… Thank you Helen for all your help with the sale of my mother’s house.”

“[we would like] to express our total satisfaction with the whole handling of our sale and purchase.”

“Dan Pollard was very professional, engaging and patient towards us. We have already recommended him to our friends.”

“Excellent communication from the start with a good overview of expectations regarding the process and timescales. Good advice throughout when options needed to be decided.”

“Easy, friendly, pain-free!”

“Second time we have used Dunn & Baker Solicitors and have been very happy with the service on both occasions.”

“Knowledgeable – helpful and listened.”

“Very sympathetic and understanding.”

“Efficient, friendly service, considerate of my problem with stairs by coming out to the car.”

“We received outstanding service from Michael, who was both extremely thorough and very patient with us in his explanations.”

“Dan was extremely kind and patient with my mother. 10/10.”

“Local, quick, good communication… very efficient.”

“I have found your company and especially Rebekah Baty extremely helpful and informative… everything was extremely satisfactory.”

“I have always been very satisfied with the service received from Dunn & Baker.”

“Polite, efficient and professional service.”

“The service was friendly and efficient [and] left me feeling at ease”

“Helen was caring and friendly and calm!”

"Everyone was pleasant and helpful, and costs [were] reasonable."

"Very good advice and great service. Trustworthy too."

“Very friendly and efficient.”

“Cannot fault the service and professionalism of the staff.”

“Easy to make contact… a big thank you to Rebekah.”

“Could not fault the service we got from Helen Davis.”

“Very professional, easy to access and excellent communication.”

“I would highly recommend Dunn & Baker. Kept us informed & updated every step of the way. [It] took pressure off us as a family.”

“I was very pleased with the prompt and helpful answers to my queries and problems.”

“Claire was excellent!”

“Professional, friendly, diplomatic in tricky situations.”

"Claire was excellent!"

"Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me."

“Just wanted to write and say a big thank you to you for everything over these past few years. You have been brilliant since day one and made the whole horrid process a lot easier for me.”

"I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises."

“I found the staff very helpful and nothing was too much trouble.”

“I really am extremely grateful for all your advice and candour and I feel that you managed to secure the best outcome for me in the circumstances. I was particularly impressed with your experience, attention to detail and the professionalism you displayed throughout that really back-footed [the] barrister. I will always be grateful for what you have achieved for me and will unreservedly recommend you to friends and colleagues as and when the need arises.”

“You give a professional and efficient service”

“Michael was very professional, polite and kind. We were very pleased.”

“Quick and efficient service.”

"Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise."

"Helpful, friendly service at a fair price."

"Good, friendly, efficient service."

"Treated with excellent courtesy and friendliness at all times. Service was excellent."

"Quick and efficient service"

"Clare Handley’s handling of the whole process was exemplary… a pain free process."

"Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

"Information was clear and everything was dealt with quickly and efficiently."

"Friendly and efficient service… easy to make contact."

"Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire."

“Mr Micklethwait is always so helpful. We were clients of [his previously] and were very pleased with all his advise.”

“Clare Handley’s handling of the whole process was exemplary… a pain free process.”

“Helpful, friendly service at a fair price.”

“Information was clear and everything was dealt with quickly and efficiently.”

“Good, friendly, efficient service.”

“Would 100% recommend! Claire Agnew was lovely and extremely helpful. Thanks Claire.”

“Treated with excellent courtesy and friendliness at all times. Service was excellent.”

“Same day responses… very easy to make contact… always a fantastic service from Helen Davis. Fast, efficient and friendly!”

“Friendly and efficient service… easy to make contact.”

“[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after.”

"[We] have used Dunn & Baker before when buying our second home and found them professional and friendly – it was the same this time when making our Wills. It was done quickly with no problems and was reasonably priced.. it was very easy to make initial contact and any subsequent phone calls after."

"Professional, courteous and very helpful."

"From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more."

"Excellent service."

"Courtesy, clarity and patience were apparent at all times and I was treated as a valued client."

“From day one, everyone I spoke to was very helpful and friendly, keeping me updated… treating me and my family with respect. No-one could have helped more.”

“Professional, courteous and very helpful.”

“Excellent service.”

“Courtesy, clarity and patience were apparent at all times and I was treated as a valued client.”

"I was impressed by the efficient and friendly service provided."

"I was impressed by the efficient and friendly service provided."

"Excellent service, thank you."

"Pleased with the service overall, therefore would recommend."

"My heartfelt thanks to you for all of your help in reaching this conclusion it is much appreciated by both me and my immediate family ... It has been a pleasure to deal with you and your company."

"I was dealt with in a very helpful & friendly manner. I was impressed by the promptness of service."

"Patient & considerate treatment during a difficult time."

"Quick to respond to queries."

"I would like to share my recent experience of making the best choice possible in appointing Darren Cleverdon of Dunn and Baker to deal with my divorce.

For anyone yet to undergo this fraught and stressful experience I would say look no further than D & B; from the first consultation to the ultimate successful conclusion over a period of 18 difficult months Dunn and Baker “ cared”, the advice, procedure and actions were consistently proved correct. I was really in safe hands from day one without appreciating it at the time.

I would offer the highest recommendation possible without hesitation, and my thanks to Darren and his team for his strength, moral support and wisdom throughout."

"Professional, committed."

"Friendly Comprehensive Service."

"First class service."

"Used you before, really happy with the service from Helen, would use her again."

"We appreciate the time and effort you have put into the work. At no time did we feel pressured. In fact, you went to considerable trouble to ensure we were relaxed during for what was for us, an important experience."

"We chose you 16 years ago for our house purchase and have used you ever since for Wills."

"…we were treated very well and we would recommend accordingly."

"Sound advice – well executed – and reasonable fees"

"Efficient service with good outcome."

"…Excellent service throughout."

"Sound advice – well executed – and reasonable fees."

"Steven was very efficient, friendly and informative."

"…very satisfied with service received."

"An excellent service throughout…thanks to Dan Pollard’s skills and attention to detail…"

"Excellent friendly service."

"…the service was excellent and lots of help + reassurance given."

"Excellent friendly, yet professional service."

"Your performance yesterday and the preparation by your team for the case was magnificent and acknowledged by the judge and judgement, there would have been no case had we not provided such and excellent bundle and accompanying paperwork...I will forever be thankful to you personally and to your firm for the professionalism you brought to my case over the past year almost. Once again thank you, those words don’t seem enough to truly express how much yesterday meant to [us]."

"I thank you so much for everything and making this difficult time as easy as possible for me…..I would not hesitate to recommend you to anyone who finds themselves in a similar unfortunate position."

"Professional, courteous, personable."

"Excellent Service."

"Highly satisfied with the service I received."

"Just to say thank you for your help and for coming to my home to see me."

"Good service all round. Conveniently situated in Cullompton for signing papers or appointments. Professional to deal with. We felt confident that Helen would complete our sale and purchase swiftly."

"Felt very at ease... very easy to make contact."

"Very friendly but professional."

"Being able to use e-mail for queries is most helpful. Helen and Debbie were very efficient - thank you."

"Would recommend if anyone was likely to be moving/living the Cullompton area. Thank you for all your help with our sale & purchase."

"... the matter was dealt with in a most friendly and professional manner."

"We found that Steven Came and everyone we came across, very polite, kind and helpful."

"outstanding help and assistance...received from Dunn & Baker during a recent medical issue."

"We were very happy with the professional and efficient service provided. All aspects were completed in a timely manner and we were given excellent advice and always kept up to date with progress."

"The level of service I received throughout my claim was of the highest level of professionalism All my dealings with all members of the staff was friendly and helpful."

"I found Steven Came very approachable, informative and efficient."

"I found Steven Came very approachable, informative and efficient."

"Friendly staff – everything clearly explained."