Testimonials

Excellant service

I was apprehensive about making my will. However, Megan put me at ease with her friendly and professionalism.

Very good information from the start and worked hard on my behalf throughout the case and would recommend to others.

I am grateful for the true and diligent work of my lawyer in the production of my Will.

Efficient & Professional

Excellent service

Always had a prompt response from Jeremy. He always kept his out of office updated so that we knew we could either contact Michele or we know when he would come back to us. Positive communication helped the process.

Really impressed with how easy the process of selling my property was made.

Everyone was very pleasant + helpful - Thanks!

Always available.
Explained everything.
Made things as quick and painless as possible despite delays by the other party.

Thank you for all your help, time and hard work in helping us purchase our first home

Excellent service, good value and quick. Recommended Mr Kennedy to our daughter who is using him for her Will.

Duncan explained process again for us in a friendly and informative way, the terms used were easily understood and we feel confident his recommendations are exactly what we need. Covid protocol in the office for signing our wills was excellent.

Excellent, quick and professional service.

Megan and reception staff were lovely, so polite and caring, thank you :)

My appointment was on 18/10/23, and as I was going on holiday, I asked if my will could be ready before I went for two weeks; within 3 days, it was prepared, signed and delighted; a huge thank you, Megan.

On behalf of my step-mother, I would like to thank Megan for her advice and assistance with regard to a Deed of Variation relating to my late father’s Estate. At a very emotionally difficult time for us all, Megan provided clear and concise advice, making sure that we understood what the Deed of Variation meant and were fully aware of the implications of entering into such a Deed. Megan took time to explain everything to us and was happy to answer all of our questions. Everything was explained to us thoroughly and in terms that we understood. Her approachable manner and her patience in answering our many questions was invaluable and we would have no difficulty in recommending her to friends and family in the future

Megan Jones explained everything clearly to make sure we understood everything. An excellent personal service

The mirror wills work Kasia did for us was excellent. She made the process more straight forward than we were expecting, clearly explained everything and made sure we understood what any decision made would mean. Overall, very pleased with the service received and thought the fee charged was very competitive.
Many thanks, Rob & Ruth

Questions asked were answered and put my mind at rest. Made changing my will much easier. Thank you all at JA Hughes and especially Mr Kennedy.

As usual Meg dealt with our business in a truly professional manner.

From our wills to our LPA’S all of our wishes were dealt with promptly .

LPA’S were explained thoroughly and we fully understood same

I would like to say thank you to Duncan Kennedy in dealing with the Probate for my mother’s estate. His professionalism and patience shown to both myself and my father during this difficult time was greatly appreciated. He guided us through the process in a way which was clear and understandable, with all queries and additional questions answered and dealt with in a timely, friendly and professional manner. His secretary Becki deserves a mention also – nothing was too much to ask. Again many thanks

My appointment was professional and personal, all my questions answered.

I was very happy with the service provided and the way everything was explained very clearly to me.

Megan Jones was extremely professional at both stages of the will process and explained everything very concisely.

Excellent Services 10/10.

They are fully empathetic at every stage. thoroughly professional, and friendly.

What an unusual experience in this day and age to receive such excellent attention from everyone at J A Hughes. The receptionists were polite and friendly whilst being efficient, Megan Jones the solicitor handling our affairs could not be faulted on each occasion we were early for our appointments and as Megan was available she saw us immediately. Megan explained the legal technicalities in language that we could understand we completed our business in fewer than 10 days everyone we met were friendly whilst being professional and efficient. Thank you so much for making the whole experience as pleasant and stress free as possible in the circumstances. You exceeded our expectations, we would definitely use you again.

Very prompt, friendly efficient respons to our initial enquiry. Totally satisfied regarding services provided.

Excellent service. Fast and extremely efficient. Kasia did a fantastic job and was most helpful in all aspects.

I found everyone very helpful and friendly, so thank you all.

We were more than happy with the service provided to us, Duncan Kennedy dealt with the Estate of our father in a very professional way and we always found him to be helpful in answering any questions and dealing promptly with queries we had. We also found the secretaries who worked in the reception area to be friendly and helpful.

Excellent service when selling my aunty's house after probate. Prompt and professional. Will use again.

Thanks for all your help Gareth it's truly appreciated, I will most definitely recommend the company to my friends and family should they ever need a solicitor

I found Megan Jones very helpful in every way and a really kind and polite very lovely lady, an asset to your business she was well recommended by other neighbours. Thank you

Kasia is very approachable and always explains things very clearly. She keeps us informed and does what she says she will. Always delivers

Duncan is so pleasant, professional, helpful and efficient.
I am very thankful to him for drafting my new will.

Probate can be upsetting for some people: Mr Kennedy's professionalism and pleasant style always gave us reassurance. As an erstwhile lawyer, I could not have wish to have a better solicitor

Thank you so much for all your assistance, you and the other staff at J A Hughes have been absolutely brilliant and so so helpful during such a difficult time

Initial visit to your office was excellent first impression. Warm welcome and initial questions answered very informatively by reception team. The fact that you have home visits is a big factor. The initial paperwork, setting up of meetings etc was very efficient. Kasia is a pleasure to deal with. She was extremely professional and competent from the outset. She clearly knows her job and has a lovely manner with clients. She handled all questions knowledgably and was very patient. We also liked the fact that she could give good examples to explain questions we had. Very efficient at turning around paperwork and answering any follow up questions. Well prepared for every meeting. Thank you!

My husband and I were very pleased with your services as was I when Paul (my husband) died and alterations needed to be made to my Will. Thank you again

I assumed I could deal with my divorce and tackle my husband’s solicitor, but I was wrong. I understand the legal process but it’s so hard when it’s so personal. Instructing Sandra was the best decision I made and wish I’d done sooner. She was able to lift the stress from my shoulders. She was nothing but professional and personable. I felt supported and consulted through the whole process. Sandra was respectful to my needs and situation and guided me to a decision that was not only fair but that has enabled me to move forward. Thank you.

Found it very easy to sort my business out, very friendly and professional. I could not have asked for better, very pleased. Highly recommend

Everything is fine, thank you for your help.

Very well explained to us and how things would happen.

I am very happy with service provided, Kasia was professional and helpful and I would happily recommend her and J.A. Hughes to friends and colleagues

Excellent service. Fast and extremely efficient. Kasia did a fantastic job and was most helpful in all aspects.

Particularly impressed with the expeditious manner in which matters were dealt with

All completed in a week with just 2 visits.

Explained things to us in an easy way to understand and was prompt in sending out documents

We received a very professional and competent service with prompt completion of our Wills. With many thanks. We were delighted.

Helpful. Clear explanations. Approachable. Not intimidating with “online” confusions - real people to see face to face

Quick service, reasonably priced. Everything well explained.

Miss Megan at all times understanding/personable/most diligent & super efficient. Handled our case with total ease and confidence. We are most grateful for her service

I just wanted to say “thank you” on behalf of J and myself for your help. You were so professional and easy to deal with; I have filed your card should I need you in the future and will highly recommend you

Firstly we would both thank you for your great service on the sale and purchase of our properties. It was a pleasure to receive such a professional but also such a friendly approach

Megan Jones handled the estate of my late mother in a truly professional manner. She was efficient, helpful and a delight to deal with. I would willingly recommend her services to anybody seeking probate services.

Kasia was most helpful in discussions about my will.

Friendly and professional service

Sandra made me feel at ease throughout the whole process and answered any queries I had clearly, quickly and with empathy. I was kept up to date at all times and really felt that I could rely on Sandra and her team to do what was best for me and that she had my interests as a priority. Divorce is not something you plan for but Sandra got me the best result possible from a difficult and emotional situation.

Very patient, prompt and understanding.

Wonderful service, I was very happy, you made me feel very comfortable.

Very helpful friendly staff

Everyone at the Rhiwbina branch was very welcoming and friendly. Thank you Duncan for helping us to write our wills and Lasting power of Attorneys. You were very professional, helpful, friendly and welcoming. Many thanks Rachel & Stuart.

I was looking for a solicitor to help me buy my first property and my father recommended you. I was looked after by Melissa, who kept me updated/informed perfectly. I was more than happy with the service received and would definitely (and already have) recommended you to my friends!

Having Kasia deal with my late wife’s estate has taken a great burden off my shoulders and I am very grateful for all her efforts on my behalf

I was very pleased with the service I received from Sandra. She and her team were very thorough, kept me informed at all times and made a very difficult process as easy and straightforward as possible.

Lovely friendly staff. Everyone was very helpful. Very happy with the service

Mr Kennedy was really helpful and very informative regarding purchasing a joint home and what would happen if one person needed to go into a nursing home. Would highly recommend to anybody.

Brilliant service from Kasia and her team who dealt with my aunty's probate. This was a long process and they were helpful (without being pushy), prompt in responses and supportive with all queries. A big thank you I will be using your services again.

I have used J A Hughes for conveyancing and Will service. Each time they have been extremely helpful. They provide a professional and efficient service and are respectful at all times. They keep you updated with the process at regular intervals. Very happy with the service.

Very professional, efficient and friendly service.

Kasia was very patient with me through the process of writing my will and helped to simplify my complicated wishes

Very pleased with the service provided when making my new Will.

Mr Kennedy was very approachable and dealt with what seemed to me a complex family trust issue extremely well.
I would definitely use and recommend his services again in the future .

Jeremy did a fantastic job. He was incredibly thorough, reliable and professional. He was quick to respond to any questions or issues we had and made the house buying process much less stressful. We 100% recommend him!

Everything was explained very well.

Writing of new will and taking over as sole executors of my estate. I was extremely impressed by the service provided by Megan Jones. I cannot praise it highly enough. She totally understood what I needed as she knew how to listen and take everything on board straight away. I trusted her totally and knew that I was leaving what I needed to be done in an extremely safe pair of hands. Also, I have never experienced such speedy service from any other company! Well done to all concerned .

Explained everything clearly. Very professional and friendly.

Very satisfied with the advice & professionalism given by Kasia. I am not used to dealing with solicitors so it was nice to feel relaxed and confident in my meetings with Kasia & she kept me up to date throughout the process.

We received an outstanding professional service from Kasia Davies delivered with a friendly approach.

Mr Kennedy helped and advised us to write our wills. He was very helpful and understanding and we would have no hesitation in recommending J A Hughes solicitors to family and friends.

Duncan and team handled my brother's estate very efficiently and with passion and consideration.

Good service all round, couldn't have done it without your help. Many thanks to you all.

Excellent service - thanks very much

I consulted for will writing and was very satisfied with the efficient service and clarification of any misunderstandings which I had.

Professional & timely. Very patient discussing requirements. Kasia is a delight to work with. Gives me great confidence that work will be done well. Saynor and the front office staff are always so helpful.

I found his calm and friendly attitude very reassuring when setting up my LPAs and Will.

Mr Jeremy Davies was excellent throughout our house sale and house purchase arrangements. He kept us informed with regular communications and was very friendly and professional at all times. We would definitely use Jeremy for any future transactions and very highly recommend him

Excellent services, good value and quick.

For what has been a difficult time with losing both parents close together Megan Jones at your Barry branch has made this process easier to bare. She has been considerate, informative and efficient throughout.

First class service from Kasia and your team. Kasia is always friendly, efficient and professional. Many thanks

Megan was most helpful in explaining everything that I did not understand. Her patience was excellent and all her advice was fully understandable

Very friendly and efficient service explaining all to us in full details

Courteous, efficient and professional

Very good, with will-making and conveyancing. But excellent with a very hard a long divorce that complicated.

All the staff I had dealings with were kind and I didn’t feel as if I was being rushed.

prompt and helpful. case handled efficiently and kept me informed regularly

Kaisha was extremely good in answering my questions and explaining things to me when it came to the Will, as i have never done this before. We also had a little giggle at some of my wishes! Kaisha came across as friendly, professional and helpful. Mrs White

We have been extremely happy and pleased with the service we have received from Kasia and her team.

The rating says it all thank you for your service

My matter was dealt with efficiently and in a timely manner.

Prompt excellent service.

Thank you very much! I would recommend your services anytime.

Excellent service and highly recommend, will use again in the future

Thank you so much for all your hard work and for making the move so smooth and stress free. The new home is fantastic!

I could not recommend the service more highly. Mr Vince Thomas gave an excellent service in very difficult circumstances

I had a very good service. I was listened to and all aspects of making my will explained. After having a provisional version we got it to the final version after repeated emails. Each aspect was professionally dealt with. I recommend Mr Kennedy.

Megan dealt with my request to make a will in a professional, efficient manner. The draft was available within days of the first meeting and completed within a week. Very impressive.

I have been dealing with J.A. Hughes for approximately 20 years, many property sales and purchases, legal aspect etc. I have found all dealings to be excellent and prompt.

Lovely, friendly staff. Everyone was very helpful. Very happy with the service.

I was very happy with the service provided by Kasia and Michele, who kept me informed throughout the sale of my Brothers House. Thank you all very much.

I was very pleased with the way my sister's Estate was dealt with. It wasn't an easy situation and everything was dealt with in a professional and sensitive manner

Could not ask for better services

Found it very easy to sort my business out. Very friendly and professional. I could not have asked for better, very pleased highly recommend.

Helpful, clear explanation, approachable. Not intimidating with online confusion, happy people to see face to face.

Kasia was very polite, helpful, responding quickly to my comments and questions and of course very professional.

Updating Will.
I found LIA to be professional, warm and friendly. From the moment I walked in I felt completely at ease. She explained things in layman’s terms which I could understand. She didn’t let the grass grow under her feet and my will was completed in the shortest possible time, making me one very happy customer!
Thank you Lia.

Mr. Kennedy dealt with us in a friendly and efficient manner. He also explained issues to us in a way which was easy for us to understand. The whole process was also very quickly dealt with.

Extremely grateful for all the work you did on our behalf.

Angharad was kind and understanding. She was always very helpful and kept me well informed of the progress of my case.

Excellent service from beginning to end. Kasia was thorough in her approach and professional in dealing promptly with our requirements and explained things extremely well.

Louise took on my divorce case at very short notice. She was extremely courteous and professional throughout the whole process. I was very confident in her and felt comfortable that she had my best interests at heart. My case was dealt with in a timely manner to it's final conclusion.

Melissa helped me sell my property and purchase another one.

Thank you very much.

I have been dealing with J.A. Hughes for approx 20 years many property sales and purchases legal aspects etc. I have found all dealings to be excellent and prompt.

Brian Jones

Very happy with all aspects of your service.

Megan is both highly professional and empathetic. She is also extremely pleasant, goes out of her way to help. I have recommended her to a number of friends and am so glad that she has yet again been able to help me with numerous issues at a very difficult time. I am very grateful to her.

The service provided was faultless. Kasia was very sympathetic to my needs, but at the same time, very efficient and professional. I will definitely be using your services for any future needs I may have.

Quick, efficient, very pleasant service.

Having Kasia deal with my late wife's estate has taken a great burden off my shoulders, and I am very grateful for all her efforts on my behalf.

Very fast courteous and efficient

Thank you very much for all your help in getting this done so professionally. I have been very pleased with the service and efficiency of the entire process

Friendly, very efficient, and prompt in all aspects.

The fact that JA Hughes are based in my home town makes me feel very secure that if something unexpected happened, needing legal advice, he is literally on my doorstep.

Excellent service, fast and extremely efficient. Kasia did a fantastic job and was most helpful in all aspects.

Excellent service and would recommend.

J A Hughes was recommended by 2 friends and Kasia Davies was mentioned in particular. Kasia is extremely pleasant and easy to talk to which I find so helpful when not understanding legal matters myself, and never having had to consult a solicitor in the past. She was clear and precise in her explanations of what needed to happen in my case, and was very efficient and helpful. My circumstances have been very difficult during this last year, so I am grateful to have someone like Kasia whom I can trust to provide what I need now and in the future.

Kasia dealt with the probate of my late brother's estate and the execution of his will. She dealt with everything efficiently and in a timely manner and made a difficult time much less stressful than it could have been. I also used your services for conveyancing with Gareth Davies for the sale of my brother's flat and received the same efficient service from him.

Friendly staff. Many thanks.

We received an outstanding professional service from Kasia Davies, delivered with a friendly helpful approach

Professional and timely. Very patient discussing requirements. Kasia is a delight to work with. Gives me great confidence that work will be done well. Gaynor and the front office staff are always so helpful

Kasia was great to work with. She was knowledgeable and polite, a was happy to meet us on several occations to write a will.
My only comment about your company is the total lack of any Welsh language service. That could be improved.

I will certainly be recommending J A Hughes Quality Solicitors to friends in the future.

Gareth was helpful, informative, friendly, and timely in the processing of our property by transfer to our daughter.

Draft Wills were received by Email the day after my sister and I met Mr Kennedy. The Wills were signed soon afterwards.

I received excellent comprehensive advice & service.

Thankyou for everything you have done for me. Professionally and personally helping me through this ordeal. Here’s to a new chapter

Excellent service from beginning to end. Kasia was thorough in her approach and professional in dealing promptly with our requirements and explained things extremely well

We were expertly guided through the will-writing process by Megan and Lia. We feel confident we have put all our affairs in order.

Kasia is very approachable and always explains things very clearly. She keeps us informed and does what she says she will. Always delivers.

Very professional
Prompt & patient
Very friendly

Megan rewrote our wills for us, she was personable, professional and helpful

We instructed Gareth on the sale of our London property as we used JA Hughes to buy it 10 years ago. As ever, great service and professionalism. The quality of legal work gets better the further out of London you instruct

Well explained and very helpful advice.