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Consumer issues - goods and services

As consumers, most of us buy goods and services from companies on a daily basis. And it’s right to expect these to reach an acceptable standard. When they do not, you have legal rights as a consumer to protect you.

Problems with goods and services can cover a wide range of issues from being sold faulty products to receiving a poor service from a builder. In some cases, you may be tricked into parting with cash by unscrupulous sales people or rogue traders. If you haven’t received the standard of product or service that you expected, you may be able to take legal action.

At QualitySolicitors, our solicitors help consumers take action against unfair treatment when buying goods or services. We can help you make a complaint and, where appropriate, claim for compensation when things go wrong.

Our friendly solicitors are easy to talk to and will explain your rights in terms that are easy to understand. With our free initial assessment promise, you can find out what options are available before deciding what action to take, so for further information, call one of our experienced solicitors on 01905 401 893.

Team members

Frances Woods
Partner, Head of Litigation
Mark Blake
Partner, Litigation

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Why QualitySolicitors?

QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.

We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.