Partner Firm Assistant at Quality Solicitors

QualitySolicitors Head Office wishes to appoint a confident and personable Partner Firm Assistant to work within the Partner Firms team to manage day to day enquiries from partner firms, general office duties, organising events, travel and accommodation. The role is full time and based in Leicester and you will primarily be working with the Business Development Director and Regional Directors. You will be working in a busy office environment and you will be providing support by answering the phone, managing external communications and supporting the field based team.

Roles and responsibilities

  • Support the Business Development Director with the account management of all the Partner Firms.
  • Plan, organise and support the management of internal and external events; booking and coordinating with the venue, promotion of event, monitoring attendance, compiling, presentations, arranging materials, attending the event to ensure successful execution, logistics, reviewing feedback, completing all follow-up.
  • Responsible for supporting the firms in the QualitySolicitors network by fielding enquiries and ensure relevant steps are taken to answer and resolve them.
  • Support field based relationship team with partner firm requests and prepare pre-meeting information.
  • Monitor and keep all Partner Firm spreadsheets up to date.
  • Measure and record PF engagement of QS services.
  • Liaise between Legal Panels and PF clients to ensure lead generation is working efficiently.
  • Manage the external communications process.

Skills required

  • Friendly and confident can-do attitude
  • Strong telephone skills
  • Ability to work independently and meet deadlines
  • Strong knowledge and experience of MS Office packages including Excel, Powerpoint and Word
  • High attention to detail & strong organisational skills
  • Sales experience advantageous
  • Knowledge of the legal sector preferable

Educational requirements

  • Min 5 GCSEs (A-C)

Experience requirements

  • Experience of working in a busy office environment
  • Experience of booking events, hotels and travel
  • Strong IT skills including advanced excel, word and powerpoint

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