After we’ve established that you may have a case (which we can do during your Free Initial Assessment call), we’ll talk you through your situation. This will include taking details of what happened, as well as the suffering and distress that you’ve experienced. Naturally this may be difficult for you, but this is an indispensable part of the process because we’ll want to work hard in putting forward the strongest case for you as possible.
We’ll also ask you about any previous health issues, so we can better assess the extent that your situation could have been avoided if you’d received a reasonable standard of healthcare in the first place.
Having collected as much information from you as we need, we’ll ask the relevant medical professionals to release your medical records.
This will probably be the stage at which the other party will be alerted to the fact you’re seeking advice, but it’s nothing to worry about because we’ll handle all the communication with the other party; many of our clients tell us that it’s very comforting to have a solicitor acting for them in this way.
At QualitySolicitors we’re used to discussing such personal matters with our clients, and you can rest assured that all information will remain confidential. Please bear in mind that we just want to help you receive an appropriate compensation payment to help your circumstances now.