Why don’t more law firms provide out of hours appointments?

QualitySolicitors law firms know that when you need to meet with a solicitor, finding time during office hours can prove impractical. So we thought we’d help by offering flexible opening hours; simple!

For literally centuries, seeing a solicitor during office hours was the way it was. But times have changed, and nowadays people’s lives are much busier than they ever were before. That’s why we think law firms should be willing to ‘bend over backwards’, and adapt how they work to make sure their customers get the legal help they need, when they need it.

Trying to get  an 'out of hours' appointment with your solicitor may well have been impossible in the past, but we’re delighted to find that lots of people appreciate the option of doing this now.

“So why don’t more solicitors provide appointments to suit you?”
We think it’s because QualitySolicitors law firms have a more open-minded outlook when it comes to customer service.  

For example, we don’t think people should have to pay to make an initial enquiry with a law firm to see if they can help; so we offer a free initial assessment to clarify how we can help you. We don’t believe people should feel nervous or confused about dealing with their solicitor; so we always use plain English to ensure all customers are fully aware of what’s happening at any point in time.

And we also don’t believe there should be any nasty surprises when you get your bill; so we’re always very clear about what our costs are... before we carry out the work (wherever possible).

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Why QualitySolicitors?

With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.

This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.