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Small Claim Fixed Price Advice

£49 or £99 (including VAT)

If you’ve got questions or concerns about how to deal with your dispute or what to do next – this service can help you with one-to-one friendly advice and guidance.

Whether you are an individual or a business - you can use the service for:
  • Advice to help you handle the dispute yourself.
  • Help writing an effective complaint letter.
  • To get specific help on how the law applies to your situation.
  • To find out how strong your case is (to help with negotiations).
  • Help with evidence to prove your case or reviewing a document..
  • Assistance preparing for mediation or a court hearing.
  • Advice if you’re being sued and want some guidance on your position?

This is your chance to access a lawyer’s knowledge and experience, on a one-off basis, without all the usual expenses which tend to be associated with using a law firm.

Send us a message

Small Claims Fixed Price Advice: 2 special prices:-

£49 (inc VAT): Telephone advice
  • Amount in dispute is £500 or less
  • Advice on your particular situation.
  • No paperwork or documents to review
  • 30 minutes of expert advice
  • Telephone meeting with lawyer
£99 (inc VAT): Ask the Legal Expert
  • Any amount in dispute under £10,000
  • Advice on your particular situation.
  • There may be paperwork to review
  • 45 minutes of expert advice
  • Face to face meeting with lawyer (can be by phone)

Call to find out more

You can use our Free Initial Assessment telephone service to see if we can help. The Free Initial Assessment call will also help you decide if your situation is one where it is worth spending time and money taking if further. If it is, we will help you consider if a £99 face-to- face Ask the Legal Expert or £49 telephone advice appointment is right for you. 0808 274 7557 .

How it works

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1. Free Initial Assessment

You can call us first or go straight to the next step. If you call, we will advise if we think your situation is one we can help with, that it is worth you taking further. We’ll also help you decide if a fixed price advice meeting is the right next step for you. Call 0808 274 7557.

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2. Check terms and conditions

To make sure you’re happy with them, you can see the terms and conditions of these specially priced services at the ‘Request a Fixed Price Advice Meeting’ form .

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3. Complete an Enquiry Form

Use the easy online ‘Request a Fixed Price Advice Meeting’ form.. Just complete the information and click to accept the T&C. We’ll then call you back at the requested time. We will also need to check the details of your opponent (person or business causing your legal problems or concerns).

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4. Pay 

You can pay over the phone or , with £99 face to face meetings, at the office on the day of your session. We accept cash, cheques or debit and credit cards.

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5. Meeting

The time is dedicated to you and how best to sort out your dispute. It is up to you how you use it – questions, advice on evidence and what you can claim, help writing an effective complaint letter or completing legal forms.

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6. The knowledge you need

Our aim is that you leave the session knowing more about how the law will impact on you. It may not completely solve your problem but you should understand where you stand and what your next steps are to get a fair outcome..


What’s included?

  • ​​£99 service is 45 minutes face to face with a specialist lawyer, or with disputes worth £500 or less the £49 service provides 30 minutes of telephone advice.
  • Access to a lawyer’s knowledge. They will apply their experience to your situation.
  • Face-to-Face or telephone meeting with a specialist lawyer – not an advisor following a script in a call centre.
  • One to one legal advice from a lawyer with the expert knowledge you need.
  • Practical guidance based on the information you give us.
  • The £99 service can include a review of documents (limited to what can be achieved in 45 minutes).
  • No sales talk – just time to answer your questions and address your concerns.
  • A one-off initial meeting with no obligation to take matters further.
  • Expert insight based on the lawyer’s experience of the area of law. A chance to find out what’s happened with cases similar to yours.
  • Get the straightforward views of the lawyer in plain English, with no legal jargon.
  • A choice on how you want to use the time – advice, questions, help drafting a letter or completing legal forms – it’s up to you.
  • Knowledge of your rights and options to help you decide what to do next.
  • The £99 face to face meeting can be at one of our over 100 offices (more than any other legal brand), so there should be one convenient for your meeting.
  • A guaranteed price – whether £49 or £99. These prices include VAT. With QualitySolicitors you also get our guarantee of with no hidden extra costs.​



What’s the difference between £99 Ask the Legal Expert, £49 Telephone Advice service and the Free Initial Assessment service?

Free Initial Assessment offers you 10 to 15 minutes of free telephone advice. It your chance to find out if we can help you and whether you have a legal situation that is worth you investing time and money into taking further. You’ll speak with a friendly legal assistant who will take your details and discuss what you are aiming to achieve. If needed, we’ll arrange for a lawyer to call you back to gather further information. It’s also a chance to find out if the £49 or £99 services are right for you.


£99 Ask the Legal Expert offers you up to 45 minutes face-to-face with a lawyer for the special price of just £99. Unlike the general Free Initial Assessment, it is a chance to go into more detail into how the law applies to your specific situation. They will be able to provide straightforward views and advice on how the law applies to your particular situation based on their expertise and experience. You may find that the advice you receive is enough to help you resolve your dispute yourself. At the very least you will leave the session feeling more knowledgeable about the legal situation and what your options are.


£49 Telephone Advice service is like the £99 – only it applies to simpler disputes (up to £500 at issue) with no paperwork for the lawyer to review. It provides up to 30 minutes of expert advice by telephone. Unlike the general Free Initial Assessment, it is also a chance to go into more detail into how the law applies to your specific situation.

Close answer

Can’t I get free advice from other law firms?

Many firms offer a free advice session. These can often be focused on selling their services.


In contrast you’ll find that with our £99 Ask the Legal Expert and £49 Telephone Advice service - the time is yours. We won’t spend your time trying to sell you our legal services. The advice is given in confidence and on the basis that there is no obligation for you to use us again. Your time will be spent providing you with the help you need.

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Is it right for me?

  • Yes, if you’re thinking of handling the situation yourself but would like some tips and guidance to get you started.
  • Yes, if you’d like some help completing official forms or documents.
  • Yes, if you’d like help writing an effective complaints letter.
  • Yes, if you would like practical advice on what steps you should take to protect your position.
  • Yes, if you would like an honest assessment of what is achievable in your particular circumstances (finding out about how cases like yours can work out).
  • Yes, if you would like to try mediation to see if that will result in a speedy settlement to your dispute without the delays or stresses of going to court
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What if I need further advice of a lawyer to actually run my case?

The advice and guidance you receive at your £99 Ask the Legal Expert or £49 Telephone Advice session may be enough for you to resolve your dispute yourself. However sometimes it will give you the information you need to decide if you want to instruct a law firm to take on the case for you.


The problem with disputes about less than £10,000 is that even if you win you will not be able to recover most of the legal costs of having a firm of solicitors act for you. That is why it is often worth trying mediation before using the small claims court.


However if yours is a case that does not settle using mediation, we’ll obviously be delighted to help you further your case. The fixed price service will be an excellent and cost-effective starting point for us taking matters further for you.

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