Google Adwords 0808 278 1398 Bing Ads 0808 274 4482

What credit control measures should we put in place to encourage prompt payment?

You should make it clear throughout your dealings with the customer that you expect prompt payment. Draw their attention to the credit period when they first apply for credit. Make sure you invoice promptly and follow up with regular chasing if necessary.

You may want to consider including incentives to pay promptly as part of your terms and conditions. For example, you might offer a prompt payment discount or settlement rebate for good payers.

Credit control can be much more effective if you make phone calls when appropriate rather than just sending emails and letters. A polite and friendly attitude can make a significant difference.

It’s worth being aware that many customers only pay their suppliers at weekly (or even monthly) payment runs. You should check whether your customers have regular payment runs — and if so, try to ensure that invoices reach them beforehand.

Related FAQs

Have a question or need some help? Call us today on 08082747557

For free first advice when you want it,
fill in the form below

Please let us know you are not a robot

Your local legal experts


Why QualitySolicitors?

With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.

This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.