‘Trust’ and ‘lawyer’ are not words you would automatically put together, but the incomprehensibility of legal language may leave you no choice. Worryingly, while you would expect consumers to trust lawyers a lot less than they do nurses, doctors or teachers they also trust lawyers less than they used to.
As you can imagine, calls for non-clients to have the right to complain about lawyers have gone down like a ton of bricks in some quarters. Apparently it will open the door to a flood of vexatious complaints from people unhappy they lost their case or who think their opponent’s lawyer was a bit rude or unpleasant. Worse still, it is being proposed by ‘quangocrats’ who have ‘no idea of the reality of legal practice’.