Google Adwords 0808 278 1398 Bing Ads 0808 274 4482

What are the first steps I should take in a case of professional negligence?

Your first step should be to make sure you have as much evidence as possible to back up your claim. Keep as much paperwork as possible and make notes of what was said in any phone calls or meetings.

You should also make a written complaint to the adviser who you think has been negligent. They should then acknowledge your complaint, explaining their complaints procedure and how quickly you can expect a full reply.

If you have any concerns about the best way to make a complaint, or are unhappy at any stage with the way the adviser is responding, you should take legal advice. A free initial enquiry will help you understand how strong your case is and what your next steps should be.  

Related FAQs

Expert legal advice you can rely on,
get in touch today

Please let us know you are not a robot

Your local legal experts

Why QualitySolicitors?

With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.

This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.