I wouldn't describe myself as a social media guru, although if I'm in a roomful of lawyers the chances are I'll know more about the subject than the rest of them combined. This isn't hubris: I know for a fact I was appointed to the management board of a legal charity in large part because none of the other trustees, nor many of the staff, knew their Twitter from their Tumblr. It is, however, a fact I find terribly amusing.
I thought I was dreaming about legal complaints this morning, which was a bit worrying as I like to think I have a fairly creative imagination. You can imagine my relief when I realised that, rather than my conscience being overwhelmed by the trials and tribulations of legal consumers, I was semi-sleeping through the chief legal ombudsman’s interview on Radio 4’s Today programme.