We value your feedback and comments.

We ask our Clients for feedback at the end of their instructions. This page contains a few examples of Client feedback.


Felicity Lacey

Very pleased with service provided. There was clear and informative communication when necessary.

Testimonial by: Richard Foley

Felicity Lacey

From the recommendation of our estate agents, the whole process of selling our old house to buying our new one with Quality Solicitors dealing with all parties involved and associated paperwork was one of relative ease.

Felicity Lacey and the team were extremely professional, as well as approachable and understanding at all times, fully explaining how everything works and keeping myself and my wife updated on the progression of our case.

Thank you from us both.

Testimonial by: Ian Goodall

Val Watson

I was treated with courtesy and respect by Valerie Watson, Sharon and any other member of staff who I spoke to. Valerie Watson and Sharon, who dealt with my conveyancing, were also very efficient.
ps. Valerie went to great trouble on my behalf (on completion) to send me a breakdown of money owed.

Testimonial by: John Balsdon

Val Watson

Thank you so much for all your help as I didn't know what to do most of the time.

Testimonial by: Client Satisfaction Survey (Feb 2020)

Felicity Lacey

Thanks for the gift of our lovely bungalow for christmas, we feel so at home and content. Thanks again

Testimonial by: Mike Norton

Felicity Lacey

Very pleased with the service and found everyone very helpful.

Testimonial by: Mary Morley

QualitySolicitors Burton & Co

A very friendly service, I always felt I was known and respected wherever I dropped by the office.

Testimonial by: Paul Cockburn

QualitySolicitors Burton & Co

Although very satisfied with the service provided, your main attribute is in the communication and contactability. This is, so often, not the case with solicitors and it was refreshing to deal with a company/individual who replied to queries promptly.

Testimonial by: James Davies

QualitySolicitors Burton & Co

Fantastic service throughout very professional team who fully understood our requirements, keeping us informed of all steps in the process of selling and buying our properties. Well done.

Testimonial by: Joseph Goodall

QualitySolicitors Burton & Co

Faultless Service (Compared to previous local solicitors used for initial actions following bereavement).

Testimonial by: Linda Hinman

QualitySolicitors Burton & Co

Val and her secretary were fantastic. Professional, good communication, made a potential stressful time easier.

Testimonial by: Simon Cowley

Val Watson

The service I received was excellent. Mrs V Watson was helpful and professional

Testimonial by: Derek England
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Why QualitySolicitors?

QualitySolicitors is the largest network of law firms in the UK, with local law firms spanning the whole of England and Wales and customer service at the heart of everything we do.

We are dedicated to providing the highest quality legal advice and expertise for our clients, but in a way that’s far friendlier, more accessible and clear-talking than you might expect from a law firm.