To help you try to resolve your dispute yourself, we have prepared a 6 step guide, that covers setting out your case in a complaint letter, tips, using mediation, using the small claims court and finally taking enforcement action.
To learn more about the law, your rights and writing an effective complaint letter for your particular dispute – click on the link below that applies to your situation.
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Whilst each case is different, this is the usual process for resolving small claims disputes using our service. The costs quoted include VAT and are for where the amount disputed is up to £5,000: